Great customer service
by Ricko7x7 on Aug 26, 2015
4 out of 5 stars
Car Insurance Reviews
AMA Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(71 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (11)
Agent/rep availability (5)
Agent/rep callbacks (2)
Agent/rep knowledge (8)
Billing/payments (17)
Broker experience (1)
Cancellation experience (16)
Cancellation fee (1)
Claim - adjuster (7)
Claim - denial (1)
Claim - not-at-fault (1)
Claim - rental car (5)
Claim - repair shop (3)
Claim - towing (1)
Claim - windshield/glass (1)
Claim payout amount (1)
Claim processing time (4)
Complaints/ombudsman (6)
Discounts, deals, rewards (1)
Insurance Rates, Prices (16)
New purchase experience (1)
On-hold times/transfers (2)
Online quoting (1)
Phone wait times (4)
Policy changes experience (1)
Policy coverage (10)
Rates at renewal (1)
Rates competitiveness (3)
Rates for bad drivers (2)
Rates for good drivers (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for young drivers (1)
Rates in bundle (4)
Renewal experience (2)
Review author
My son needed auto insurance. We are with Canadian Direct but they are merging or being bought out by Belair Insurance. I would have gone with our existing auto insurer but they are no longer taking any new clients due to the merger with Belair. I received just mediocre customer service while trying to sign up with Belair. I decided to try AMA and was very happy with their service. They were about $280 per year more but the young lady who handled our insurance paperwork was amazing and exceptional in customer service. She explained everything to us and my son. We are very happy with the customer service and already like AMA's other services. I wanted this to be a great first experience for my son and was very pleased. I recommend the Crowfoot AMA. Great people and very professional service. Keep up the good work. Kudos the the nice lady for her genuine care and caring attitude. I will surely be seriously considering switching our other vehicle insurance to AMA coming renewal date. Thank you!