Canadian Direct Insurance Auto Insurance Reviews

I have had no claims for my car but when I need a question answered they are available by phone(no waiting in a queue) and are helpful.

Claims dealt with very quickly

I had an accident some years ago. Subsequently that did not affect my premium discount. ICBC would have raised my premiums.

Only two windshields replaced, and most efficient

I am pleased to express that I renewed my auto insurance, and the service, professionalism and courtesy were beyond my expectations.

Amanda is wonderful she deserves a big raise, such a pleasure to deal with and made renewing my insurance a pleasure.

Thanks

I switched to Canadian Direct over a year ago after my husband had an accident and ICBC wanted to raise our rates by 1/3 after 20 years claim free!!!
Their rates were great, way less than ICBC and the service was fantastic! The claim I had occurred when I was on vacation in the BC interior visiting a friend and she accidentally backed into my parked car because she forgot it was in her driveway. We both called our insurance companies and they had everything dealt with in minutes. Our car was driveable (damage was to a rear door) so we were able to enjoy the rest of our vacation and get the car fixed no problem when we got home. They arranged for a rental car and everything.
When we sold our car last month they were great about cancelling the policy and the lady on the phone even offered to backdate the cancellation to the actual sale date! The money owed to us was deposited into our account within 10 bus days just as she said it would be. Very impressed!