Westland Insurance Auto Insurance Reviews

Last year while renewing my policy, I mentioned that I was passing on a car to my granddaughter for her 16th birthday. Catherine, at Westland in Oliver, said just a second, checked something out and informed me that if my daughter added her name as a driver, then my granddaughter's insurance would cost quite a bit less. Took the car to Victoria and passed on the information to my daughter. My daughter asked about this at her insurance agency and was told that yes it was true. Two results, my granddaughter saved money on her insurance and by telling all her friends who were at that age, gained a lot of statuses. That is why I use Westland, they actually treat you as if they'd like you back. One more result, a young lady in Victoria believes her grandfather is pretty smart for an old guy.

The service was quick and professional.
Hailey made it really easy and quick.
She has good client relations skills.

I had a wonderful interaction with Gabriel today. From the moment I stepped in the door, I felt at ease. I was met at the door by Angelica and was directed to Gabby right away. Gabby was helpful, knowledgeable and efficient. Very easy to deal with. I will continue to go to Westland Insurance Kitimat for all my Insurance needs!

Thank you to Chelsey J for the amazing service and help with my car insurance. I usually buy local, but her kind way and service as well as the reminder made me change my mind. Great job CJ

Kristy at Westland Insurance in Armstrong BC is amazing! It was a time-sensitive transaction but she went above and beyond to figure out a solution for us. Highly recommend 😊

The agents were patient it was a little bit of time to get through all the hoops and obstacles oh my goodness thank you so much for your patience and your knowledge and your understanding with helping me buy the right type of insurance.

I had excellent customer service in the King George Office in Surrey.
The agent was patient and explained everything in a very comprehensive manner. Overall, a really good experience

Went to the Brookswood location of Westland insurance to reinsure multiple vehicles. Very impressed with the service and knowledge of our agent Harman. He is very positive and patient. He was able to educate us on the best value. He was awesome and saved us a substantial amount per month on multiple insured vehicles. I highly recommend the staff at this location.

Hello, I'm writing you tonight to express my awesome experience at the Westland insurance store (4074-200th Street Langley (Brookswood) Branch. I had the pleasure to purchase my insurance today through Insurance Advisor Emily. I must say Emily was very welcoming on my arrival, I could tell by just the way she explained my insurance plan to me it came across as well dedicated and professional and easy to understand. I hope that other co-workers across the system will adopt her leadership, it was refreshing to see her so happy at work.

The agents at the Uptown location in Victoria were great to deal with. They helped me understand the flawed online ICBC premium estimator which showed it was $125 less and also helped me work through getting a good premium for my private insurance during a time where my previous broker was closed due to Covid-19. Great customer service!