Thanks for digging deep for my benefit!
by Tom on Aug 21, 2024
5 out of 5 stars
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An agent at Westland Insurance just completed my auto insurance renewal and was an excellent problem solver. My odometer reading taken last year was typed in incorrectly and was in fact greater by a significant margin than the current reading I provided a photo of. The agent could not provide the discount I was entitled to without proof that the reading for last year was wrong. This took a call to ICBC to solve with long waits on the phone, but she prevailed and my discount and refund were processed.
Thanks for the exceptional service. This is why I do this in person each year at my local WESTLAND insurance office.