Excellent Customer Service
by Loes Berling on Mar 6, 2021
4.5 out of 5 stars
Hello, I'm writing you tonight to express my awesome experience at the Westland insurance store (4074-200th Street Langley (Brookswood) Branch. I had the pleasure to purchase my insurance today through Insurance Advisor Emily. I must say Emily was very welcoming on my arrival, I could tell by just the way she explained my insurance plan to me it came across as well dedicated and professional and easy to understand. I hope that other co-workers across the system will adopt her leadership, it was refreshing to see her so happy at work.
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I had excellent customer service in the King George Office in Surrey.
The agent was patient and explained everything in a very comprehensive manner. Overall, a really good experience