Car Insurance Reviews
Westland Insurance Auto Insurance Reviews
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(67 reviews)
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Last year while renewing my policy, I mentioned that I was passing on a car to my granddaughter for her 16th birthday. Catherine, at Westland in Oliver, said just a second, checked something out and informed me that if my daughter added her name as a driver, then my granddaughter's insurance would cost quite a bit less. Took the car to Victoria and passed on the information to my daughter. My daughter asked about this at her insurance agency and was told that yes it was true. Two results, my granddaughter saved money on her insurance and by telling all her friends who were at that age, gained a lot of statuses. That is why I use Westland, they actually treat you as if they'd like you back. One more result, a young lady in Victoria believes her grandfather is pretty smart for an old guy.
We use Westland insurance for home and car insurance, the previous contact was a woman named Marlene and when we asked if we could add another car she would ask I didn't give a proper answer and didn't even give an official estimate, and suddenly asked for an additional $500. I just received an email saying that I don't know because the person in charge has changed and that I should ask my successor about this matter.
The successor, a man named John, only said that the policy had changed, so it was the request. "Even if I asked him to contact the manager, he ignored me."
If it costs me $500 to insure an additional car, I would have taken out another insurance company without hesitation.
Isn't it illegal for you to charge me $500 later without answering my initial request for a quote or other questions?
Marlene and John are the people in charge are very unfriendly and irresponsible people.