Zenith Insurance Auto Insurance Reviews

Lousy company to deal with. Had a car that was written off and they carried to give me 1/2 the value of the vehicle. Still waiting for the check 2 weeks later.

I now know why my company dropped them as our vehicle insurer all those years ago; and we had 100+ vehicles locally alone.

Do not go near this company! You will regret it.

I had my car accident last Sept 27, 2022 I reported to the police right away and the next day sent my claim to ZENITH. There is an agent who called me up and he said northbridge has no idea why my claim is thru them though ZENITH is taking my payment and all my paperwork is ZENITH DOCUMENT.

I got an accident and I need a physio until now. They are not getting back to me, I did send an email, and not reply, ignoring me... When I called the agent was not around... They offered to call me back after 21 days until this time still no callbacks. I'm on hold on the phone to call them no answer.

I'm not sure if the company is the problem or the person whose handling my file. They are good at taking money from my bank account on time with no problem but when it comes to claiming nobody is there for me.

This is my first time getting a claim after 15 years of driving. Somebody hit my van from the back. I asked a co-worker if this is normal and she said that she had an accident before and her insurance is following up with her every day.

VERY POOR CUSTOMER SERVICE AND VERY DISAPPOINTING!