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Zenith Insurance Auto Insurance Reviews

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(16 reviews)
Zenith Insurance
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Claim - adjuster
100.0%
Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Claim - denial
50.0%
Claim - not-at-fault
50.0%
Claim - total loss
50.0%
Claim payout amount
50.0%
Claim processing time
50.0%
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Agent/rep attitude (3) Agent/rep availability (1) Agent/rep callbacks (1) Billing/payments (1) Broker experience (2) Cancellation experience (2) Claim - adjuster (3) Claim - denial (1) Claim - injuries (1) Claim - not-at-fault (1) Claim - theft (1) Claim - total loss (1) Claim payout amount (1) Claim processing time (2) COVID Handling (2) Insurance Rates, Prices (3) Legal actions (1) Phone wait times (3) Policy coverage (2) Rates at renewal (2) Rates competitiveness (2) Rates for good drivers (1) Rates in bundle (1)
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Terrible company

by Rider on Mar 23, 2024
1.7 out of 5 stars

Lousy company to deal with. Had a car that was written off and they carried to give me 1/2 the value of the vehicle. Still waiting for the check 2 weeks later.

I now know why my company dropped them as our vehicle insurer all those years ago; and we had 100+ vehicles locally alone.

Do not go near this company! You will regret it.

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Review topics
Claim - adjuster Claim - total loss Claim payout amount Claim processing time