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Zenith Insurance Auto Insurance Reviews

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(16 reviews)
Zenith Insurance
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

There are no positive trending topics so far...

Top negative trending topics ?

Claim - adjuster
66.7%
Agent/rep attitude
33.3%
Agent/rep availability
33.3%
Claim - denial
33.3%
Claim - not-at-fault
33.3%
Claim - total loss
33.3%
Claim payout amount
33.3%
Claim processing time
33.3%
Legal actions
33.3%
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Agent/rep attitude (3) Agent/rep availability (1) Agent/rep callbacks (1) Billing/payments (1) Broker experience (2) Cancellation experience (2) Claim - adjuster (3) Claim - denial (1) Claim - injuries (1) Claim - not-at-fault (1) Claim - theft (1) Claim - total loss (1) Claim payout amount (1) Claim processing time (2) COVID Handling (2) Insurance Rates, Prices (3) Legal actions (1) Phone wait times (3) Policy coverage (2) Rates at renewal (2) Rates competitiveness (2) Rates for good drivers (1) Rates in bundle (1)
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Terrible company

by Rider on Mar 23, 2024
1.7 out of 5 stars

Lousy company to deal with. Had a car that was written off and they carried to give me 1/2 the value of the vehicle. Still waiting for the check 2 weeks later.

I now know why my company dropped them as our vehicle insurer all those years ago; and we had 100+ vehicles locally alone.

Do not go near this company! You will regret it.

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Review topics
Claim - adjuster Claim - total loss Claim payout amount Claim processing time