hassle free resolution valued
by BSH on Oct 18, 2018
4.5 out of 5 stars
I live in Ottawa, Ontario and I've been with TD Meloche Monex / Security National Insurance Company for about 3 years now. My car suffered quite a bit of hail damage during a storm a few years ago and when I went to claim it, the process was quite straight-forward and no strings attached. The insurance company wrote off the car and refused to insure it without having significant superficial repairs done to the body work. This seems quite silly and wasteful to me, especially considering it's my premiums that pay for insurance pay-outs, to write-off a car because of superficial damage, but they weren't the only insurance company to tell me this. On the plus side, the adjuster gave me a great value for the car.
Secure and Certified
Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
While I am sometimes discouraged to know that cheaper insurance can be bought elsewhere, I am reminded often enough that my claims experiences have been 100% satisfactory. Most recently my 17-year-old daughter wrote off my mini cooper. As soon as I called in the claim, I was immediately provided with a rental car. A few days later the insurance was looking after physio and massage for the minor whiplash and concussion injury of the accident. (She walked away from a nasty collision). After a few more days I received a cheque to pay out the loan on the mini. It was as much as I paid for the used car which I'd bought only 5 months earlier. I had no arguments, and the rep called to ensure my daughter was receiving proper treatment. In other claims (there have been a few), all 100% fault to the other drivers, I have been given 100% satisfactory service. After the mini write-off, my daughter's car insurance soared through the roof, but a few months later she was off to University away from home. I was able to list her as living away, and while still insured as an occasional driver when home for holidays and the summer, my rates returned to pre-accident normal, since she was the primary driver on the mini but now removed. Wow, $4500.00 can buy a lot of uber rides for her while away.