CNS - Canadian Northern Shield (RSA) Auto Insurance Reviews

This review is for CNS & its broker Coast Auto Insurance also fall under Coast Capital Credit Union in BC.
I have been driving for past 15 years with 0 at fault claims. I had been a loyal customer to Coast auto and its underwriters for optional premiums in BC until I was attracted through Coast Capital's auto insurance underwriter CNS policy for freebie grab of "free windshield repair". Now I had a minor windshield chip that I thought to take advantage of. I got my windshield repaired and in the same year there was vandalism claim (Comprehensive) ones. The next year broker Coast Auto decided to switch the underwriter to another provider and that was the time to put remarks on my comprehensive restrictions. It kinda upsetted for me despite a pro and defensive driver the broker lost a good customer just because they put a stupid remark on my comprehensive claim. Hope they find pro drivers like me where claim rate is only 3 out of 15 years with a Roadstar rate stamped by ICBC behind me.