Cooperators Auto Insurance Reviews

Highway robbery -my 23 year son bought his own car and got a competitor quote for $2500 LESS per year on his vehicle. Now they are giving us a hassle about taking him off our policy because he still lives at home. HE HAS HIS OWN POLICY! We have been insured with cooperators since 1982. Absolutely no customer loyalty. Renewal time next month.. Buh bye!

We had an accident with our truck where someone t-boned us. Everything was set up. Truck to be repaired & a rental. Our claim rep told us where to pick up the rental. Well after dropping the truck off at the body shop & going to pick up our rental. The rental company informs us that we can not pick it up due to being under the age of 25. Under standing. But our Rep should have been aware of the guide lines, Try the next rental place in our town & they can not give us a rental due to being on a GDL. (Which our rep didn't even know what a GDL was) She tried a place in the city (1.5hrs away) They need a deposit of $150 paid but us. Not taken care of by insurance. Not to mention it was a small car (We live down a long gravel road in the country, a car will not due)
I was very disappointed in the rep due to not being able to check out with rental company's to see what their policy's were when renting. So because we are still young & haven't been in to the city to get off the GDL we are totally screwed out of a vehicle till ours is down. Not knowing how I will be getting home tonight. & Not like she cared about the situation she left us in either.

I knew being a first-time driver meant high risk for insurance providers. I had no idea that I would be turned down for insurance from this company. They kept me on the line for an hour trying to sell me Tennant and Life insurance. Only to tell me that they couldn't sell me Auto. Auto insurance was the main reason I called them. I was hoping to get the reasonable rate they had originally promised me a few phone calls ago. I even recorded all the conversations with the customer service rep's original quote to back myself up. I almost want to share the recordings as a warning to first-time auto insurance buyers. You may have a hard time. The company wouldn't follow through on the original quote. To be honest, I'm so glad they turned me down. I can only imagine the trouble they would have given me if I actually needed help. Lesson Learned. Ask permission to record the Phone Calls with insurance people. Every Call. They will act nice when selling a product but won't follow through on a quote.