Credit Card Reviews
Capital One Gold MASTERCARD with a 14.9% Interest Rate Consumer Reviews
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(7 reviews)
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What started as a confirmation of a purchase (wonderful for security) turned into a 15-day long marathon of phone calls hoping for someone with a clue to confirm whether airline tickets were actually paid for. Every time I phoned, I got a different answer. In the end, after the card was cancelled without my knowledge, it was easier to just close the account rather than be on hold one more minute waiting for a supervisor. And you can't escalate a complaint unless you jump through all the hoops first. Pack a lunch if you decide to phone for help.