Credit Card Reviews

Don’t Ever be a human being and make a mistake by paying your PC CREDIT CARD 2 times and have a credit.... more >

Money was withdrawn from my Mastercard over $3000 without my knowledge. Put in a dispute and it took over 1 year to solve it.... more >

The year I got this card. I had earned $181k. They gave me a credit limit of $4500. Every last card I had was $10k-40k cards.... more >

The worst customer service on earth! Try to avoid them, they are impossible! You can't talk to a professional person!

Something as simple as a phone number update will put the card on the block for weeks. I was promised a callback, but never happened.... more >

Air Canada stranded me in Toronto on a flight to Nashville, which I booked with Avion.
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Wow, I would have rated them less than one star but I guess that’s the lowest. Worst credit card out there.... more >

I enjoyed this card until it came time to book a flight. The flights on the website aren't guaranteed.... more >

Their monthly statements are consistently mailed late...to prompt late payment fees.... more >

I compared one ticket YUL-HAN/SGN-YUL via NRT on Oct.05 and return on Oct.29 with Air Canada and ANA and CIBC rewards offer to me for +1800 Cad an... more >

I used to love this card for its benefits and customer service.

I got a $2000 charge from China and Neo refused to protect me! I had to pay it back! Outrageous! Canadian from GVA.... more >

I have had this card since the 1970s. They have just terrible customer service as of late. My card was compromised several months ago.... more >

I#1 have spent 2 full days trying to contact the fraud department because they thought my spending was unusual so instead of contacting me about it... more >

Customer service at RBC/Avion Rewards is virtually non-existent, and to make matters worse they do not seem to have ANY communications with RBC Ban... more >

Never in my life, have I will wait for French service on the phone for more than an hour... never!!! I will cancel this week Mastercard Tangerine!... more >

Payments are so tough and any other credit card does the job. This has no use at all other than adding headache to your financial profile

The card comes with flight cancellation/interruption from Manulife. My flights were delayed and canceled.... more >

Is by far the worst customer service I ever had to deal with. 2 of 3 contacts I had with then they are rude and cynical.... more >

We made a cancellation claim through our TD VISA Infinite card which was handled by Allianz Global Assistance, to recover our flight costs after my... more >

I did everything they asked. Signed up at the bank as Power of Attorney, got an access card for my dad's accounts.... more >

The Bank is forcing customers to upgrade and cancel old cards without giving customers advance notice.... more >

I have been with President's Choice (PC) Financial for over 14 years. Recently, the level of customer service has been horrendous.... more >

I had the American Express “Gold” Airmiles card, for just over a year. I do not carry a balance - ever. Use it and pay it right off.... more >

After moving, I noticed an error in the address of the monthly statement.... more >

I am giving this card no stars for it is the worst automated service and also customer service.
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By far the worst customer service I've ever received.... more >

This is all you ever hear. It takes forever to get threw your time and money means nothing to them.... more >

The agent was so rude and have no idea about what he was talking about. Avoid this credit card to avoid headaches.

I just got my new RBC Visa replacement card & was shocked to see it had no tap function on it.... more >

I do not recommend a Vancity Visa to anyone. There are serious issues with this credit card.... more >

The annual fee is $120 for a card you can find for free at other banks. Additional Cards now cost $50 (Note this is a new charge)
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I am disappointed with the support and understanding during Covid-19. My credit card has always been in good standing until now.... more >

Absolute scam! They are quick to take your money and you won't get ahold of anyone to redeem your points.... more >

It took me 3 days to talk to somebody (over 2 hours wait each day) as I couldn't resolve my situation online.... more >

I had a subscription where I had my TD Visa Gold Select card entered as the payment method.... more >

I applied in May 2020 and was approved for a secured card.... more >

I would STRONGLY encourage you to AVOID this company and their credit card.... more >

I am in the UK and my card has not worked since April - creating a landslide of problems for me.... more >

Your customer service agent was terrible. I believe her name was Sabrina. She was not clear when asking questions to validate a limit increase.... more >

Nothing but problems with this company and Aspire cash card. No customer service rep can help.... more >

Customer Service is abysmal, with no communication or follow-up fixing THEIR mistakes!... more >

The new card was said to be mailed to me but I never got it, it took weeks for them to issue another, when it came it had errors and I could not us... more >

The RBC App does not work. Called the 800 number. The representative could not help. He suggested trying the website.... more >

This is the worst customer service ever, we have been trying for over a month to get an answer on some travel reward points, that were supposed to ... more >

Useless service. The phone number gets you nowhere and after many trials, I stop trying.

I sent a claim 9 weeks ago. No communication whatsoever as if when I am going to get reimbursed for my travel cancellation.
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Terrible and unprofessional by far. 5 years loyalty and will never offer you a credit increase.... more >

Been with BMO for 10 years and have never defaulted and paid cards up every month.... more >

Received card day after payment due date. AND you can only pay by mailed cheque or pre-authorized debit! Absolute waste of time.

Unable and unwilling to solve a double charge pretexting that the reclamation delay is passed.... more >

Tried to reach the customer service no provided. We never got to them after almost 1 hour of waiting.... more >

All hours listening to "YOUR CALL IS IMPORTANT TO US", and at the 2-hour mark, the connection/call waiting is cut off.... more >

I am stranded at Heathrow Airport my flight has been cancelled.... more >

I rarely need customer service, but when I do, the wait is totally unacceptable. 40-60 minutes is ridiculous.... more >

I tried calling then at least 10 times but I was always put on hold.... more >

I received this card for travel... and actually had to use it once for delays. Minimum payout but was fairly satisfied with service.... more >

I checked the price on the airline website - the fare quoted online was $764 and then I booked a trip through Avion Points as I had points accumula... more >

Worst Bank Ever and # 1 and the top of the world in providing the worst customer service.... more >

I ordered an item online & returned it to the Bay store directly on Oct 7th 2021.
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SCAM. DO NOT USE!
0 CUSTOMER SERVICE.

The Earn Institute took out money from my account without my approval. Filed a dispute and within a month got my money back.... more >

It has been the worst of all my credit cards.... more >

They have the worst customer service, especially when it comes to financing plans.... more >

I try to change my PIN on my new CIBC MasterCard but failed mane time on the phone (2-3 hours each). I give up after a month of trying.... more >

I have been a customer of MBNA for over 21 years for my business and have been in good standing.... more >

Called twice regarding a flight ticket change and two people I talked to gave me two different answers.... more >

My biggest complaints with this card:
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I waited for over 1 month to get the card and then try and use it and it doesn't work
They said i would need a new one.
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horrible overall experience i am so disappointed in the way they handle themselves. they are so rude.

Please do not sign up for PC financial if you want someone to help you.
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We booked our flight with Avion points to Grenada and Air Canada cancelled the flight.... more >

The card never works. So forget the bonus dollars... I've been calling 5 times in 2 months, the card never works besides online purchase.... more >

It is great to know you offer me a card, I apply. Then you get my score dropped by 20 points (which is a lot).... more >

So slow so far 2 hours on hold. Staff are rude.... more >

They are super happy and friendly at the local branch when you sign up for a card. The first-year annual was waived.... more >

I've been a TD customer for over 10 years and they just closed my visa account without any reason or even letting me know.

They owe me 586.00 I have been calling for a month and everyone tells me something different.... more >

Well if you run it to tuff times like covid 19 or a slow down at work and start making half-payments good luck with you...... more >