Credit Card Reviews

I contacted PC Financial to claim hardship. I lost my job due to coved and have not worked for 3 years. I was unable to make my payments.... more >

Don't fall for the Walmart cashier spiel about getting a $25.00 credit on your first statement. It'll never happen, trust me.

Air Canada stranded me in Toronto on a flight to Nashville, which I booked with Avion.
... more >

We never carry a balance, making furniture purchases so need more room on the card.... more >

Having a Desjardins Odyssey card for years, now first time connecting with their service and finding out why I can't get back into my Accord D... more >

We booked flights through your CIBC travel agency, one being paid for my rewards and the other by cash.... more >

I lost $772 credit because of the incompetence of the customer service representatives at TD EXPEDIA.... more >

The card was blocked for some absolutely minor reason. ID verification SMS did not come through until long after the customer service call.... more >

I had a deposit-secured visa for a few years.... more >

I got a $2000 charge from China and Neo refused to protect me! I had to pay it back! Outrageous! Canadian from GVA.... more >

I have been waiting for 6 hours and 01 minute and I am still on hold.... more >

I have had this card since the 1970s. They have just terrible customer service as of late. My card was compromised several months ago.... more >

I have so far spent 4 days and over 8 hours on the phone with Avion just to book a one-way 20 min domestic flight using a travel credit.... more >

Their phone service is the WORST in the entire world. I called them on August 28, 2022, about an unauthorized charge to my account for $246.75.... more >

I made a payment on my card as usual, but for no reason at all, it put all the funds on hold for two weeks, and when I called to figure it out.... more >

Payments are so tough and any other credit card does the job. This has no use at all other than adding headache to your financial profile

The card comes with flight cancellation/interruption from Manulife. My flights were delayed and canceled.... more >

We made a cancellation claim through our TD VISA Infinite card which was handled by Allianz Global Assistance, to recover our flight costs after my... more >

I did everything they asked. Signed up at the bank as Power of Attorney, got an access card for my dad's accounts.... more >

Opened an account in Feb 2022 and was issued a “World Elite” account with $2500.... more >

The Bank is forcing customers to upgrade and cancel old cards without giving customers advance notice.... more >

I had the American Express “Gold” Airmiles card, for just over a year. I do not carry a balance - ever. Use it and pay it right off.... more >

After moving, I noticed an error in the address of the monthly statement.... more >

I am giving this card no stars for it is the worst automated service and also customer service.
... more >

My husband and I had a scene card with many points. We opened a new Scotia Visa which created another scene account.... more >

This is all you ever hear. It takes forever to get threw your time and money means nothing to them.... more >

The agent was so rude and have no idea about what he was talking about. Avoid this credit card to avoid headaches.

I just got my new RBC Visa replacement card & was shocked to see it had no tap function on it.... more >

I do not recommend a Vancity Visa to anyone. There are serious issues with this credit card.... more >

The annual fee is $120 for a card you can find for free at other banks. Additional Cards now cost $50 (Note this is a new charge)
... more >

I am disappointed with the support and understanding during Covid-19. My credit card has always been in good standing until now.... more >

I had a subscription where I had my TD Visa Gold Select card entered as the payment method.... more >

Absolute scam! They are quick to take your money and you won't get ahold of anyone to redeem your points.... more >

It took me 3 days to talk to somebody (over 2 hours wait each day) as I couldn't resolve my situation online.... more >

Your customer service agent was terrible. I believe her name was Sabrina. She was not clear when asking questions to validate a limit increase.... more >

I applied in May 2020 and was approved for a secured card.... more >

I would STRONGLY encourage you to AVOID this company and their credit card.... more >

I am in the UK and my card has not worked since April - creating a landslide of problems for me.... more >

Been with BMO for 10 years and have never defaulted and paid cards up every month.... more >

Nothing but problems with this company and Aspire cash card. No customer service rep can help.... more >

Customer Service is abysmal, with no communication or follow-up fixing THEIR mistakes!... more >

The new card was said to be mailed to me but I never got it, it took weeks for them to issue another, when it came it had errors and I could not us... more >

The RBC App does not work. Called the 800 number. The representative could not help. He suggested trying the website.... more >

This is the worst customer service ever, we have been trying for over a month to get an answer on some travel reward points, that were supposed to ... more >

Useless service. The phone number gets you nowhere and after many trials, I stop trying.

I sent a claim 9 weeks ago. No communication whatsoever as if when I am going to get reimbursed for my travel cancellation.
... more >

Terrible and unprofessional by far. 5 years loyalty and will never offer you a credit increase.... more >

3 unauthorized charges to the card between 4 and 5 am. I canceled 3rd charge with the app. In 3 hours phone to confirm charge reversal.... more >

Received card day after payment due date. AND you can only pay by mailed cheque or pre-authorized debit! Absolute waste of time.

Unable and unwilling to solve a double charge pretexting that the reclamation delay is passed.... more >

Tried to reach the customer service no provided. We never got to them after almost 1 hour of waiting.... more >

All hours listening to "YOUR CALL IS IMPORTANT TO US", and at the 2-hour mark, the connection/call waiting is cut off.... more >

I am stranded at Heathrow Airport my flight has been cancelled.... more >

I rarely need customer service, but when I do, the wait is totally unacceptable. 40-60 minutes is ridiculous.... more >

Walmart World Mastercard boasts a 3% reward for all purchases at Walmart.ca.... more >

I tried calling then at least 10 times but I was always put on hold.... more >

I received this card for travel... and actually had to use it once for delays. Minimum payout but was fairly satisfied with service.... more >

I checked the price on the airline website - the fare quoted online was $764 and then I booked a trip through Avion Points as I had points accumula... more >

Worst Bank Ever and # 1 and the top of the world in providing the worst customer service.... more >

horrible overall experience i am so disappointed in the way they handle themselves. they are so rude.

Please do not sign up for PC financial if you want someone to help you.
... more >

We booked our flight with Avion points to Grenada and Air Canada cancelled the flight.... more >

SCAM. DO NOT USE!
0 CUSTOMER SERVICE.

The Earn Institute took out money from my account without my approval. Filed a dispute and within a month got my money back.... more >

It has been the worst of all my credit cards.... more >

They have the worst customer service, especially when it comes to financing plans.... more >

I try to change my PIN on my new CIBC MasterCard but failed mane time on the phone (2-3 hours each). I give up after a month of trying.... more >

We’ve been collecting scene points for the past 2 years and when we are finally able to take a trip, we have not been able to redeem our points.... more >

I have been a customer of MBNA for over 21 years for my business and have been in good standing.... more >

Called twice regarding a flight ticket change and two people I talked to gave me two different answers.... more >

I waited for over 1 month to get the card and then try and use it and it doesn't work
They said i would need a new one.
... more >

My husband and I just applied for a Home Trust Preferred Credit Card that we would like to use on vacation in the States.... more >

The card never works. So forget the bonus dollars... I've been calling 5 times in 2 months, the card never works besides online purchase.... more >

You will wait for days on the phone for service.
After 2 hours of being held on hold, I gave up.
... more >

Made a claim against two charges
same place on the same day.
Capital One removed the charges.
... more >

It is great to know you offer me a card, I apply. Then you get my score dropped by 20 points (which is a lot).... more >

So slow so far 2 hours on hold. Staff are rude.... more >

They are super happy and friendly at the local branch when you sign up for a card. The first-year annual was waived.... more >

In July when I was ready to book travel I attempted to use my AMEX Platinum Card and I was forced to use Scene+ to book this travel because this ca... more >

I've been a TD customer for over 10 years and they just closed my visa account without any reason or even letting me know.

They owe me 586.00 I have been calling for a month and everyone tells me something different.... more >