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Capital One Gold MASTERCARD with a 14.9% Interest Rate Consumer Reviews

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(7 reviews)
Capital One Gold MASTERCARD with a 14.9% Interest Rate
1.9 out of 5 stars:
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Tangerine World Mastercard

Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.

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Disappointed with Support

by TS on Oct 2, 2020
2 out of 5 stars

I am disappointed with the support and understanding during Covid-19. My credit card has always been in good standing until now. Other companies have, defer a payment, lower interest rates, waive late/over-limit fees. Capital One’s solution to me was “how about we round it up to a number that’s easy for you to remember” the number suggested was quite a bit higher than the payment due. I know how much is due and do not have a problem remembering cents! I found it to be insulting during these challenging times.

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Worst customer care possible

by SB on Jul 6, 2020
1 out of 5 stars

The staff could care less about fraudulent charges. I phoned over 20 times and asked to be escalated tho the executive response committee. They disconnect every time. Won't be paying them.

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Terrible Service

by Carol on Jun 22, 2020
1 out of 5 stars

Don't get a Capital One credit card of any kind, the service is awful if and when you might get it. Takes 17 days x 2 or more if and when you receive your paid statement and no assess to statement or online banking once you are planning on closing the account. Use anyone else but not Capital One.

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Tangerine World Mastercard®

Tangerine World Mastercard

Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard. 
What else will you get:

 

  • Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
  • No limit on the amount of Money-Back Rewards you can earn.
  • Change your 2% Money-Back Categories to suit your spending.
  • Mobile Device Insurance

Get this card / Apply online

Worst Customer Service Ever

by Edcom on Nov 17, 2018
2 out of 5 stars

What started as a confirmation of a purchase (wonderful for security) turned into a 15-day long marathon of phone calls hoping for someone with a clue to confirm whether airline tickets were actually paid for. Every time I phoned, I got a different answer. In the end, after the card was cancelled without my knowledge, it was easier to just close the account rather than be on hold one more minute waiting for a supervisor. And you can't escalate a complaint unless you jump through all the hoops first. Pack a lunch if you decide to phone for help.

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Costco Mastcard

by David on Jul 28, 2018
1.5 out of 5 stars

All I wanted to do is activate my new card. Should be easy especially when I have the activation code. No problem at all. I was SO wrong. The customer service hung up on me when I complained that you guys pass my call around 5 times and I still do not know if my card is activated. This is the worst experience. I am going to cancel my new card tomorrow. I don't save enough at Costco to put up with this kind of service. Life is too short for that nonsense.

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by Dennis R. on Feb 11, 2017
1.5 out of 5 stars

Should've got a card from a real bank. Rate is too high. No branches. Service is horrendous at best

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Tangerine World Mastercard®

Tangerine World Mastercard

Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard. 
What else will you get:

 

  • Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
  • No limit on the amount of Money-Back Rewards you can earn.
  • Change your 2% Money-Back Categories to suit your spending.
  • Mobile Device Insurance

Get this card / Apply online

N/A

by Laurie M. on Feb 11, 2017
4 out of 5 stars

Customer service along with their computer / mobile banking app's are amazing. They are quick to take action on any inquiries.

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