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Scotiabank Scene VISA card Consumer Reviews

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(15 reviews)
Scotiabank Scene VISA card
2.4 out of 5 stars:
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Agent/rep attitude
100.0%
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Agent/rep knowledge
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Insurance: Flight Delay
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Rewards and Redemption
50.0%
Trip Booking / Changes
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Website experience
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Scene Plus Travel

by Hammer on Jun 10, 2022
1 out of 5 stars

Absolutely a horrendous experience. Call takers we have dealt with have very thick accents and are hard to understand. The background noise is very loud and unprofessional. Twice spelt surname wrong and insist have to wait three days before departure to call them to correct their error. Have asked to speak with the supervisor. None available but will contact us… still waiting five days later. Terrible customer service!!!

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Agent/rep language skills Trip Booking / Changes