Credit Card Reviews
Rogers Platinum MASTERCARD Consumer Reviews
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(56 reviews)
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Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
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Bad customer service it's bad, really bad. Not even showing my cash back rewards on my statement, just bad. Telling me I have to set up my account to view it online, doesn't work I fill in all information and it comes back as non existent or something, just bad. They say they have a 1.75% cash back but who knows if it's even true since there is no way I can check it
The reason I opted for this card was because I travel and they do not charge a foreign exchange fee. Well, they actually do but then the rewards percentage for such transactions are increased by 2.5% to offset the fee. Each month, or whenever your rewards reach a certain minimum, the value is automatically applied to your credit card balance. That is, provided your Rogers bill is charged to your credit card. What do I really really hate? They do not have an automatic debit of your monthly statement balance. I travel and have been caught off-guard a few times by this, sometimes with a fairly substantial cost. It kind of diminishes the value of the card - at least to me and my reason for not giving it a 5.
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
In typically lousy Rogers service standards, those of you who have ever dealt with a cellphone or TV account know what I mean. They don't help customers in dispute situations unlike every other card I use. Basically a Mexican merchant put through pesos as US dollars. Of course I missed that when entering my pin and surprise when my statement showed the correct amount just 3000 usd not pesos. Of course no logical person would expect someone to have paid 3000 usd to play one round of golf. Yet the incredibly unhelpful customer service person said it's my problem since I put my pin in. Fortunately the merchant appears willing to fix it but how scary is it that they won't even call the merchant to help or flag a odd charge amount. Considering this card is for traveling it shouldn't be so unhelpful in such a simple occurrence. The second I get this money back, I am closing this account forever it is simply no where near the protection or help I get with other cards like TD infinite or Amex. Don't take this risk with this terrible company and card no matter the points available. Imagine if someone stole your pin and charged up thousands these guys wouldn't lift a finger to help you. Not worth it!
Takes a long time to increase credit limit
Cashback 1.75% on all Canadian purchases and approx. 1.4% net on all foreign currency purchases. I do use several other cashback credit cards in categories that give 2% cashback.
Rogers Bank is a joke to deal with.
They have no automatic payment despite it being promised long ago.
They have no paper statements so if they add charges as they did on mine there is no way to know without checking online. So I end up with a mark on my credit even tho my balance was paid in full.
They have no email alerts.
PLEASE JUST GO ELSEWHERE for you own sanity