Over 90 minutes for a customer representative to pickup the call
by Disappointed on Jun 30, 2024
1 out of 5 stars
Credit Card Reviews
RBC VISA Infinite Privilege Off Consumer Reviews
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(3 reviews)
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They actually cant do what you say, they only do the opposite of that, i have never seen such terrible service. I will not get into the details because there are too many, trust me avoid this.
I enjoy the benefits but do think the annual cost for the card is expensive. Once you are down a path of collecting these points, it is hard to stop.
In a foreign country, encountered an emergency situation and had to cancel my flight. Been on a roaming call and both time have to wait over 90 minutes with no success. This is unacceptable when there is no alternative but to CALL.