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Scotiabank Fixed Mortgage Consumer Reviews

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(54 reviews)
Scotiabank Fixed Mortgage
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Harassment Non-stop

by D.Bender on Oct 26, 2018
2.5 out of 5 stars

Our broker got us the best rate at the time, so we signed on. Then the phone calls and letters started. We were told that it was mandatory to come in and have a "meeting" with a mortgage specialist after the fact. This turned out to be a bogus claim meant to get us in and try to sell us other services that we did not request or need. They did not stop harassing us until a medical emergency arose that made it impossible for my wife and I to meet their demands. Then the representative suddenly told me that her "supervisor" had allowed her to waive the required meeting. From that time till now we are constantly harassed by 1-800 calls from them trying to sell us unsolicited products services. This is our first and last dealing with Scotia Bank. MCAP was an amazing lending experience, and never bothered us or hindered our switch to Scotia when we renewed. We will be going back to MCAP at the end of our 5-year mortgage term.

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