Mortgages Reviews

I bought it and when I got sick they refused to pay my mortgage. They refunded the amount I had paid but I was never covered...

I should have read the reveiws before signing.... more >

The case was lost. They got in contact with me a week later to say it would be handled and then went radio silent.... more >

RBC does not follow through with the commitments that their staff make.... more >

I found better rates and honest service elsewhere. I was offered 3.5%, got 2.69% elsewhere with little problem.

Given the short time frame to get mortgage approval we asked the agent and she promptly arranged all the documents needed so that it will get done ... more >

I had asked for a mortgage deferral of two months during COVID-19. Something they advertised and it was really easy to do.... more >

Terrible customer service both initially (application and approval process was lengthy, tens of phone calls to employers for verification and re-ve... more >

From my experience, most definitely. I had a mortgage with ING.... more >

I would not recommend any dealings with Desjardins bank Representative allowed one party to not disclose financial information to the other party w... more >

It was my bank at the time and was offering the best interest rate and had no extra fees attached.

Person did not know other competitors rates and I have to show what other banks offered and asked to lower my rate.... more >

Scotia Bank has incompetent hires/staff that don't understand their products and services offered to clients.... more >

Service was exceptional, rates very competitive.... more >

MCAP has charged me twice outside my regular mortgage payments without notifying me during my mortgage with them.... more >

I lost my job and due to the Covid-19, it was hard for me to find another job. I called in HomeTrust to get some payment deferral.... more >

Ability to add extra payments throughout the year.... more >

Unlike major banks, MCAP is not passing down Bank of Canada latest 0.5 cut to their customers. Their prime is 0.5 higher than major banks.... more >

They have a phone line but it's useless - most questions and requests are being redirected back into email. Email is slow.... more >

using first national bank of canada was/is easy to deal with and reasonable rates at the time of purchasing the home.

The application process went smoothly. They were very helpfull and informative. Everything was explained fully. Everything was set up properly.... more >

at the time I bought my house it was the best rate I could have so it's why I went with them

I think the mortgage rates are WAY too high and how much you have to put down is outrageous.... more >

All questions were answered. Explanations were clear. The rate was competitive. Mortgage was setup properly.... more >

The customer representative explained the entire process clearly with helping me to fill out the application form and what kind of documents were r... more >

Aside from the little hiccups we had at the beginning. Just mus information between departments our mortgage experience has been very good.... more >

I got laid off of my jobs due to COVID so I tried using my insurance to help pay my mortgage I sent in all requested documents and was still denied... more >

used a broker ... the bank's experience was fine not much for them to do but they did it well

Before I signed up for my mortgage I inquired about penalty rates when it came to selling as I was thinking of selling in the coming year.... more >

Had 2 years left on a 5 year fixed mortgage. Have excellent credit rating. Never late on a single mortgage payment over 8 years.... more >

Worst customer service I have ever seen. Slow slow service. Get the runaround constantly.... more >

If I could give zero stars, I would. Their customer service is terrible and their practices are sneaky.... more >

It was easy they are very consciensious treat their curtomers well and offer a great renewal rate. The renewal is very easy too.... more >

We have had 3 rate increases since getting mortgage with home trust. The company did not inform in advance of the increase.... more >

My mortgage broker Andrew was extremely helpful and responsive throughout the mortgage process.... more >

it is easy to apply and it provide a professional service for customer.... more >

I have recently switched to this company and I have few good things to say about them.... more >

After buying several homes properties etc I find nothing to this process other than ease.... more >

I have had 3 different home equity line of credit (HELOC) products from CIBC over the past 20yrs.... more >

Royal bank customer service are great people and easy to talk with. They explain things clearly. The mortgage rates are incredibly low. .... more >

the customer service reps at this bank were very helpful in choosing the right plan for us and allowed us to view our accounts online

I don't recommend anyone dealing with this company I've been off of work for six months now and got a update today that it will be anothe... more >

Manulife is a fraudulent insurance company that ripped me and my wife off for years and did not pay us anything when I couldn't continue going... more >

Good bank - it has been my bank since 35 years ago. Many locations have great hours. Good people.

when i went and asked them for a mortgage.one of the representative came and explain everything politely.i come to know everything about a mortgage... more >

customer service was pretty good and i like this place.i have no need for anything better in this financial realm.

entirely satisfied on all aspect of the latent renewal.. Good rate excellent discussions with the financial advisor.... more >

I had a broker search out the best rate and the best she found for me was at Assiniboine Credit Union.... more >

Variable rate early payment options. Online access. Ease of access. Sound bank. East application. Ethical Bank. Good competitive rates.... more >

I went to a mortgage broker who looked at various lenders and chose this one as the best for me

My experience with CMHC were amazing and there customer service is outstanding.... more >

The mortgage application process was made easy with the help of Citizens Bank of Canada.... more >

Great rates easy to deal with when trying to contact them. They have fast amazing customer service. Same interest rate each 5 year renewal

Getting this mortgage was easy once we got things sorted out.... more >

Happy with customer service and with my rate. Will use them again in a few years.

They are very helpful. They are able to explain things to me so that I understand. I find it a good experience to deal with them.

The application process was simple and clear. The representative was very informative and answered all my questions.... more >

I used a mortgage broker. He was fantastic!!!... more >

have dealt with them since high school; their readvanceable/multi purpose mtg product is extremely flexible and the gal who handles my mortgage bus... more >

Good, the service was fast, the people were nice. We were happy that they paid for the notary. The rates have gone up a little bit.

I have used the Lakeland credit union for the majority of my loans and mortgages.... more >

The customer service is top notch at rbc. Excellent opinions on what I should do and to avoid. Very pleased. Would recommend to anyone I know.

We were given clear explanations of what to expect. Good mortgage rate. Were able to see mortgage in online banking.