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Name
Consumer Rating
Qty
Most recent review
Scotiabank Fixed Mortgage Scotiabank Fixed Mortgage
3.4 out of 5 stars
53

I bought it and when I got sick they refused to pay my mortgage. They refunded the amount I had paid but I was never covered...

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MCAP Fixed Mortgage MCAP Fixed Mortgage
2.3 out of 5 stars
50

I should have read the reveiws before signing.... more >

BMO Fixed Mortgage BMO Fixed Mortgage
3.8 out of 5 stars
47

The case was lost. They got in contact with me a week later to say it would be handled and then went radio silent.... more >

RBC Fixed Mortgage RBC Fixed Mortgage
4.1 out of 5 stars
45

RBC does not follow through with the commitments that their staff make.... more >

CIBC Fixed Mortgage CIBC Fixed Mortgage
3.9 out of 5 stars
40

I found better rates and honest service elsewhere. I was offered 3.5%, got 2.69% elsewhere with little problem.

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TD Fixed Mortgage TD Fixed Mortgage
3.8 out of 5 stars
38

Given the short time frame to get mortgage approval we asked the agent and she promptly arranged all the documents needed so that it will get done ... more >

National Bank Fixed Mortgage National Bank Fixed Mortgage
3.3 out of 5 stars
28

I had asked for a mortgage deferral of two months during COVID-19. Something they advertised and it was really easy to do.... more >

Street Capital Fixed Mortgage Street Capital Fixed Mortgage
3.7 out of 5 stars
25

Terrible customer service both initially (application and approval process was lengthy, tens of phone calls to employers for verification and re-ve... more >

Tangerine Bank Fixed Mortgage Tangerine Bank Fixed Mortgage
3.8 out of 5 stars
23

From my experience, most definitely. I had a mortgage with ING.... more >

Desjardins Fixed Mortgage Desjardins Fixed Mortgage
3.9 out of 5 stars
20

I would not recommend any dealings with Desjardins bank Representative allowed one party to not disclose financial information to the other party w... more >

PC Financial Fixed Mortgage PC Financial Fixed Mortgage
4.2 out of 5 stars
17

It was my bank at the time and was offering the best interest rate and had no extra fees attached.

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TD Variable Mortgage TD Variable Mortgage
3.6 out of 5 stars
16

Person did not know other competitors rates and I have to show what other banks offered and asked to lower my rate.... more >

Scotiabank Variable Mortgage Scotiabank Variable Mortgage
4.3 out of 5 stars
14

Scotia Bank has incompetent hires/staff that don't understand their products and services offered to clients.... more >

CIBC Variable Mortgage CIBC Variable Mortgage
4.3 out of 5 stars
13

Service was exceptional, rates very competitive.... more >

MCAP Variable Mortgage MCAP Variable Mortgage
2.7 out of 5 stars
11

MCAP has charged me twice outside my regular mortgage payments without notifying me during my mortgage with them.... more >

Home Trust Fixed Mortgage Home Trust Fixed Mortgage
2.6 out of 5 stars
11

I lost my job and due to the Covid-19, it was hard for me to find another job. I called in HomeTrust to get some payment deferral.... more >

RBC Variable Mortgage RBC Variable Mortgage
4.0 out of 5 stars
11

Ability to add extra payments throughout the year.... more >

BMO Variable Mortgage BMO Variable Mortgage
3.5 out of 5 stars
10

Unlike major banks, MCAP is not passing down Bank of Canada latest 0.5 cut to their customers. Their prime is 0.5 higher than major banks.... more >

Street Capital Variable Mortgage Street Capital Variable Mortgage
3.7 out of 5 stars
10

They have a phone line but it's useless - most questions and requests are being redirected back into email. Email is slow.... more >

First Nations Bank Fixed Mortgage First Nations Bank Fixed Mortgage
3.8 out of 5 stars
9

using first national bank of canada was/is easy to deal with and reasonable rates at the time of purchasing the home.

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HSBC Bank Fixed Mortgage HSBC Bank Fixed Mortgage
3.8 out of 5 stars
9

The application process went smoothly. They were very helpfull and informative. Everything was explained fully. Everything was set up properly.... more >

Desjardins Variable Mortgage Desjardins Variable Mortgage
4.1 out of 5 stars
9

at the time I bought my house it was the best rate I could have so it's why I went with them

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CMHC Fixed Mortgage CMHC Fixed Mortgage
3.5 out of 5 stars
8

I think the mortgage rates are WAY too high and how much you have to put down is outrageous.... more >

TD HELOC TD HELOC
3.1 out of 5 stars
7

All questions were answered. Explanations were clear. The rate was competitive. Mortgage was setup properly.... more >

HSBC Bank Variable Mortgage HSBC Bank Variable Mortgage
3.6 out of 5 stars
7

The customer representative explained the entire process clearly with helping me to fill out the application form and what kind of documents were r... more >

Tangerine Bank Variable Mortgage Tangerine Bank Variable Mortgage
4.2 out of 5 stars
7

Aside from the little hiccups we had at the beginning. Just mus information between departments our mortgage experience has been very good.... more >

Servus Credit Union Fixed Mortgage Servus Credit Union Fixed Mortgage
2.7 out of 5 stars
6

I got laid off of my jobs due to COVID so I tried using my insurance to help pay my mortgage I sent in all requested documents and was still denied... more >

National Bank Variable Mortgage National Bank Variable Mortgage
4.0 out of 5 stars
6

used a broker ... the bank's experience was fine not much for them to do but they did it well

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First National Fixed Mortgage First National Fixed Mortgage
2.3 out of 5 stars
6

Before I signed up for my mortgage I inquired about penalty rates when it came to selling as I was thinking of selling in the coming year.... more >

Laurentian Bank Fixed Mortgage Laurentian Bank Fixed Mortgage
3.4 out of 5 stars
5

Had 2 years left on a 5 year fixed mortgage. Have excellent credit rating. Never late on a single mortgage payment over 8 years.... more >

ATB Financial Fixed Mortgage ATB Financial Fixed Mortgage
3.2 out of 5 stars
5

Worst customer service I have ever seen. Slow slow service. Get the runaround constantly.... more >

RMG Fixed Mortgage RMG Fixed Mortgage
2.0 out of 5 stars
5

If I could give zero stars, I would. Their customer service is terrible and their practices are sneaky.... more >

Industrial Alliance Fixed Mortgage Industrial Alliance Fixed Mortgage
4.4 out of 5 stars
4

It was easy they are very consciensious treat their curtomers well and offer a great renewal rate. The renewal is very easy too.... more >

Home Trust Variable Mortgage Home Trust Variable Mortgage
3.4 out of 5 stars
4

We have had 3 rate increases since getting mortgage with home trust. The company did not inform in advance of the increase.... more >

Industrial Alliance Variable Mortgage Industrial Alliance Variable Mortgage
4.7 out of 5 stars
3

My mortgage broker Andrew was extremely helpful and responsive throughout the mortgage process.... more >

PC Financial Variable Mortgage PC Financial Variable Mortgage
4.5 out of 5 stars
2

it is easy to apply and it provide a professional service for customer.... more >

Equitable Bank Fixed Mortgage Equitable Bank Fixed Mortgage
2.8 out of 5 stars
2

I have recently switched to this company and I have few good things to say about them.... more >

CMHC HELOC CMHC HELOC
4.3 out of 5 stars
2

After buying several homes properties etc I find nothing to this process other than ease.... more >

CIBC HELOC CIBC HELOC
4.8 out of 5 stars
2

I have had 3 different home equity line of credit (HELOC) products from CIBC over the past 20yrs.... more >

RBC HELOC RBC HELOC
4.5 out of 5 stars
2

Royal bank customer service are great people and easy to talk with. They explain things clearly. The mortgage rates are incredibly low. .... more >

BMO HELOC BMO HELOC
4.5 out of 5 stars
2

the customer service reps at this bank were very helpful in choosing the right plan for us and allowed us to view our accounts online

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First National Variable Mortgage First National Variable Mortgage
2.3 out of 5 stars
2

I don't recommend anyone dealing with this company I've been off of work for six months now and got a update today that it will be anothe... more >

Manulife Bank HELOC Manulife Bank HELOC
2.8 out of 5 stars
2

Manulife is a fraudulent insurance company that ripped me and my wife off for years and did not pay us anything when I couldn't continue going... more >

National Bank HELOC National Bank HELOC
3.8 out of 5 stars
2

Good bank - it has been my bank since 35 years ago. Many locations have great hours. Good people.

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CIBC Cash back Mortgage CIBC Cash back Mortgage
4.5 out of 5 stars
2

when i went and asked them for a mortgage.one of the representative came and explain everything politely.i come to know everything about a mortgage... more >

Citizens Bank Variable Mortgage Citizens Bank Variable Mortgage
3.5 out of 5 stars
2

customer service was pretty good and i like this place.i have no need for anything better in this financial realm.

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Laurentian Bank Variable Mortgage Laurentian Bank Variable Mortgage
3.8 out of 5 stars
2

entirely satisfied on all aspect of the latent renewal.. Good rate excellent discussions with the financial advisor.... more >

Assiniboine Credit Union Variable Mortgage Assiniboine Credit Union Variable Mortgage
5.0 out of 5 stars
1

I had a broker search out the best rate and the best she found for me was at Assiniboine Credit Union.... more >

Vancity Variable Mortgage Vancity Variable Mortgage
4.0 out of 5 stars
1

Variable rate early payment options. Online access. Ease of access. Sound bank. East application. Ethical Bank. Good competitive rates.... more >

First Nations Bank Variable Mortgage First Nations Bank Variable Mortgage
5.0 out of 5 stars
1

I went to a mortgage broker who looked at various lenders and chose this one as the best for me

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CMHC Cash back Mortgage CMHC Cash back Mortgage
4.0 out of 5 stars
1

My experience with CMHC were amazing and there customer service is outstanding.... more >

Citizens Bank Cash back Mortgage Citizens Bank Cash back Mortgage
4.0 out of 5 stars
1

The mortgage application process was made easy with the help of Citizens Bank of Canada.... more >

League Savings and Mortgage Fixed Mortgage League Savings and Mortgage Fixed Mortgage
5.0 out of 5 stars
1

Great rates easy to deal with when trying to contact them. They have fast amazing customer service. Same interest rate each 5 year renewal

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Canadiana Financial Corp. Fixed Mortgage Canadiana Financial Corp. Fixed Mortgage
3.5 out of 5 stars
1

Getting this mortgage was easy once we got things sorted out.... more >

National Bank Cash back Mortgage National Bank Cash back Mortgage
4.0 out of 5 stars
1

Happy with customer service and with my rate. Will use them again in a few years.

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Macquarie Variable Mortgage Macquarie Variable Mortgage
3.0 out of 5 stars
1

They are very helpful. They are able to explain things to me so that I understand. I find it a good experience to deal with them.

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PC Financial HELOC PC Financial HELOC
4.5 out of 5 stars
1

The application process was simple and clear. The representative was very informative and answered all my questions.... more >

Radius Financial Fixed Mortgage Radius Financial Fixed Mortgage
3.5 out of 5 stars
1

I used a mortgage broker. He was fantastic!!!... more >

Coast Capital Savings Variable Mortgage Coast Capital Savings Variable Mortgage
5.0 out of 5 stars
1

have dealt with them since high school; their readvanceable/multi purpose mtg product is extremely flexible and the gal who handles my mortgage bus... more >

Desjardins HELOC Desjardins HELOC
4.0 out of 5 stars
1

Good, the service was fast, the people were nice. We were happy that they paid for the notary. The rates have gone up a little bit.

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Lakeland Credit Union Fixed Mortgage Lakeland Credit Union Fixed Mortgage
5.0 out of 5 stars
1

I have used the Lakeland credit union for the majority of my loans and mortgages.... more >

RBC Cash back Mortgage RBC Cash back Mortgage
4.0 out of 5 stars
1

The customer service is top notch at rbc. Excellent opinions on what I should do and to avoid. Very pleased. Would recommend to anyone I know.

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HSBC Bank HELOC HSBC Bank HELOC
5.0 out of 5 stars
1

We were given clear explanations of what to expect. Good mortgage rate. Were able to see mortgage in online banking.

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