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| Name
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Consumer Rating
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Qty
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Most recent review | |
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MCAP Fixed Mortgage | 59 |
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Scotiabank Fixed Mortgage | 54 |
I’ve had mortgages with Scotiabank for over 15 years and never had any serious issues.... more > |
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RBC Fixed Mortgage | 48 |
We went with RBC for our mortgage because I always had the impression growing up that they were the "premium" bank had the best reputatio... more > |
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BMO Fixed Mortgage | 48 |
They keep making mistakes that cost me money.... more > |
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CIBC Fixed Mortgage | 44 |
We cannot wait to transfer our mortgage and close all our accounts with CIBC.... more > |
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TD Fixed Mortgage | 40 |
TD mortgage centre renewed my mortgage without my permission in May 2021, I have been calling the TD branch every week since then.... more > |
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National Bank Fixed Mortgage | 29 |
I used National Bank as my mortgage provider and regret this very much. I had multiple issues with my contract throughout my time with them.... more > |
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Street Capital Fixed Mortgage | 25 |
Terrible customer service both initially (application and approval process was lengthy, tens of phone calls to employers for verification and re-ve... more > |
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Tangerine Bank Fixed Mortgage | 24 |
We had the same problem as the others who gave low ratings. |
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Desjardins Fixed Mortgage | 20 |
I would not recommend any dealings with Desjardins bank Representative allowed one party to not disclose financial information to the other party w... more > |
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PC Financial Fixed Mortgage | 17 |
It was my bank at the time and was offering the best interest rate and had no extra fees attached. ... more > |
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TD Variable Mortgage | 16 |
The mortgage application process was very long and tedious.... more > |
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Home Trust Fixed Mortgage | 15 |
They make it impossible to talk to anyone, they have no pre-approval process so there is literally no way to find out what you are even approved fo... more > |
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Scotiabank Variable Mortgage | 14 |
Scotia Bank has incompetent hires/staff that don't understand their products and services offered to clients.... more > |
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First National Fixed Mortgage | 14 |
I have had a mortgage with First National for over 9 years. The only reason I renewed was out of convenience.... more > |
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CIBC Variable Mortgage | 13 |
Service was exceptional, rates very competitive.... more > |
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MCAP Variable Mortgage | 12 |
Make sure you comb through your contract with a fine-tooth comb. I was told I needed a co-signor, so I found one.... more > |
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RBC Variable Mortgage | 11 |
Ability to add extra payments throughout the year.... more > |
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BMO Variable Mortgage | 10 |
Unlike major banks, MCAP is not passing down Bank of Canada latest 0.5 cut to their customers. Their prime is 0.5 higher than major banks.... more > |
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Street Capital Variable Mortgage | 10 |
They have a phone line but it's useless - most questions and requests are being redirected back into email. Email is slow.... more > |
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Desjardins Variable Mortgage | 9 |
at the time I bought my house it was the best rate I could have so it's why I went with them ... more > |
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First Nations Bank Fixed Mortgage | 9 |
using first national bank of canada was/is easy to deal with and reasonable rates at the time of purchasing the home. ... more > |
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HSBC Bank Fixed Mortgage | 9 |
The application process went smoothly. They were very helpfull and informative. Everything was explained fully. Everything was set up properly.... more > |
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CMHC Fixed Mortgage | 8 |
I think the mortgage rates are WAY too high and how much you have to put down is outrageous.... more > |
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RMG Fixed Mortgage | 8 |
We've had nothing but issues. We were initially placed with RMG through a mortgage broker (seems to brokers go to).... more > |
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Tangerine Bank Variable Mortgage | 7 |
Aside from the little hiccups we had at the beginning. Just mus information between departments our mortgage experience has been very good.... more > |
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TD HELOC | 7 |
All questions were answered. Explanations were clear. The rate was competitive. Mortgage was setup properly.... more > |
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Laurentian Bank Fixed Mortgage | 7 |
It is really unfortunate and frustrating experience from the BLC branch 575.... more > |
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HSBC Bank Variable Mortgage | 7 |
The customer representative explained the entire process clearly with helping me to fill out the application form and what kind of documents were r... more > |
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Servus Credit Union Fixed Mortgage | 6 |
I got laid off of my jobs due to COVID so I tried using my insurance to help pay my mortgage I sent in all requested documents and was still denied... more > |
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National Bank Variable Mortgage | 6 |
used a broker ... the bank's experience was fine not much for them to do but they did it well ... more > |
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ATB Financial Fixed Mortgage | 5 |
Worst customer service I have ever seen. Slow slow service. Get the runaround constantly.... more > |
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Industrial Alliance Fixed Mortgage | 4 |
It was easy they are very consciensious treat their curtomers well and offer a great renewal rate. The renewal is very easy too.... more > |
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Home Trust Variable Mortgage | 4 |
We have had 3 rate increases since getting mortgage with home trust. The company did not inform in advance of the increase.... more > |
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First National Variable Mortgage | 4 |
We had a residential deal fall through recently because our funds were released late from First National, and are still trying to find out what hap... more > |
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Equitable Bank Fixed Mortgage | 4 |
Missed 2 closing dates because of their terrible customer service. Finally, sign the papers at the lawyers they had my name spelled wrong.... more > |
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National Bank HELOC | 3 |
I don’t even know how National Bank is allowed to operate in Canada.... more > |
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Industrial Alliance Variable Mortgage | 3 |
My mortgage broker Andrew was extremely helpful and responsive throughout the mortgage process.... more > |
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CMHC HELOC | 2 |
After buying several homes properties etc I find nothing to this process other than ease.... more > |
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CIBC HELOC | 2 |
I have had 3 different home equity line of credit (HELOC) products from CIBC over the past 20yrs.... more > |
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RBC HELOC | 2 |
Royal bank customer service are great people and easy to talk with. They explain things clearly. The mortgage rates are incredibly low. .... more > |
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BMO HELOC | 2 |
the customer service reps at this bank were very helpful in choosing the right plan for us and allowed us to view our accounts online ... more > |
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Manulife Bank HELOC | 2 |
Manulife is a fraudulent insurance company that ripped me and my wife off for years and did not pay us anything when I couldn't continue going... more > |
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CIBC Cash back Mortgage | 2 |
when i went and asked them for a mortgage.one of the representative came and explain everything politely.i come to know everything about a mortgage... more > |
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Citizens Bank Variable Mortgage | 2 |
customer service was pretty good and i like this place.i have no need for anything better in this financial realm. ... more > |
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Laurentian Bank Variable Mortgage | 2 |
entirely satisfied on all aspect of the latent renewal.. Good rate excellent discussions with the financial advisor.... more > |
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PC Financial Variable Mortgage | 2 |
it is easy to apply and it provide a professional service for customer.... more > |
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Canadiana Financial Corp. Fixed Mortgage | 1 |
Getting this mortgage was easy once we got things sorted out.... more > |
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National Bank Cash back Mortgage | 1 |
Happy with customer service and with my rate. Will use them again in a few years. ... more > |
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Macquarie Variable Mortgage | 1 |
They are very helpful. They are able to explain things to me so that I understand. I find it a good experience to deal with them. ... more > |
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PC Financial HELOC | 1 |
The application process was simple and clear. The representative was very informative and answered all my questions.... more > |
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Radius Financial Fixed Mortgage | 1 |
I used a mortgage broker. He was fantastic!!!... more > |
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Coast Capital Savings Variable Mortgage | 1 |
have dealt with them since high school; their readvanceable/multi purpose mtg product is extremely flexible and the gal who handles my mortgage bus... more > |
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Desjardins HELOC | 1 |
Good, the service was fast, the people were nice. We were happy that they paid for the notary. The rates have gone up a little bit. ... more > |
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Lakeland Credit Union Fixed Mortgage | 1 |
I have used the Lakeland credit union for the majority of my loans and mortgages.... more > |
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RBC Cash back Mortgage | 1 |
The customer service is top notch at rbc. Excellent opinions on what I should do and to avoid. Very pleased. Would recommend to anyone I know. ... more > |
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HSBC Bank HELOC | 1 |
We were given clear explanations of what to expect. Good mortgage rate. Were able to see mortgage in online banking. ... more > |
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Assiniboine Credit Union Variable Mortgage | 1 |
I had a broker search out the best rate and the best she found for me was at Assiniboine Credit Union.... more > |
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Vancity Variable Mortgage | 1 |
Variable rate early payment options. Online access. Ease of access. Sound bank. East application. Ethical Bank. Good competitive rates.... more > |
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First Nations Bank Variable Mortgage | 1 |
I went to a mortgage broker who looked at various lenders and chose this one as the best for me ... more > |
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CMHC Cash back Mortgage | 1 |
My experience with CMHC were amazing and there customer service is outstanding.... more > |
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Citizens Bank Cash back Mortgage | 1 |
The mortgage application process was made easy with the help of Citizens Bank of Canada.... more > |
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League Savings and Mortgage Fixed Mortgage | 1 |
Great rates easy to deal with when trying to contact them. They have fast amazing customer service. Same interest rate each 5 year renewal ... more > |
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Vancity enviro Classic VISA with low interest rate and rewards | 0 | Be the first one to share a review |
Before choosing MCAP, we had seen bad reviews online, as well one broker said he didn't deal with them specifically as they're "diff... more >