Mortgage Reviews

Want the best mortgage?

  • Rates from 30+ lenders
  • Apply in minutes
  • Save up to $20,000 on average
  • Phone support available
  • Always free and transparent

Get the best rate now

Filter View

Share your experience

Write a review

Name
Consumer Rating
Qty
Most recent review
MCAP Fixed Mortgage MCAP Fixed Mortgage
2.1 out of 5 stars
62

MCAP has some of the most ridiculous rules in the industry. No other lender uses these which causes ridiculous delays in Buying and selling homes.... more >

Scotiabank Fixed Mortgage Scotiabank Fixed Mortgage
3.4 out of 5 stars
54

I’ve had mortgages with Scotiabank for over 15 years and never had any serious issues.... more >

RBC Fixed Mortgage RBC Fixed Mortgage
3.8 out of 5 stars
51

I had a horrible customer service experience with the mortgage specialist, Kevin Z. He is rude and disrespectful.... more >

BMO Fixed Mortgage BMO Fixed Mortgage
3.7 out of 5 stars
49

Staff are not knowledgeable and do not even try to get details and the right answer.... more >

CIBC Fixed Mortgage CIBC Fixed Mortgage
3.8 out of 5 stars
45

I recently got my mortgage through CIBC and Reema's team have been exceptional in providing support and advice throughout the process.... more >

TD Fixed Mortgage TD Fixed Mortgage
3.7 out of 5 stars
40

TD mortgage centre renewed my mortgage without my permission in May 2021, I have been calling the TD branch every week since then.... more >

National Bank Fixed Mortgage National Bank Fixed Mortgage
3.1 out of 5 stars
31

Without any notification, they have decided to no longer allow porting of your mortgage. Pure FRAUD.... more >

Tangerine Bank Fixed Mortgage Tangerine Bank Fixed Mortgage
3.6 out of 5 stars
25

In February I contacted Tangerine for a mortgage (5 years fixed rate). I told them we were having the house on July 4th.... more >

Street Capital Fixed Mortgage Street Capital Fixed Mortgage
3.7 out of 5 stars
25

Terrible customer service both initially (application and approval process was lengthy, tens of phone calls to employers for verification and re-ve... more >

Desjardins Fixed Mortgage Desjardins Fixed Mortgage
3.8 out of 5 stars
21

DO NOT go to Desjardins for mortgage financing and REALTORS if you have someone with a pre-approval from Desjardins make sure they get another inst... more >

Home Trust Fixed Mortgage Home Trust Fixed Mortgage
2.6 out of 5 stars
17

Could not have been happier with the service that Anand provided for me.... more >

TD Variable Mortgage TD Variable Mortgage
3.4 out of 5 stars
17

If you happen to get in touch with Navanjot, Mobile Mortgage Specialist at TD Canada Trust do not even think of starting to deal with this person.... more >

PC Financial Fixed Mortgage PC Financial Fixed Mortgage
4.2 out of 5 stars
17

It was my bank at the time and was offering the best interest rate and had no extra fees attached.

... more >
First National Fixed Mortgage First National Fixed Mortgage
1.7 out of 5 stars
16

I was happy for the first three years when I did not have to interact with anyone with this company and I could see everything about my mortgage on... more >

MCAP Variable Mortgage MCAP Variable Mortgage
2.4 out of 5 stars
14

Not competitive products, horrible customer service, excruciating fees please do yourself a favor and do not, DO NOT give your business to this com... more >

CIBC Variable Mortgage CIBC Variable Mortgage
4.3 out of 5 stars
14

Had the most pleasant experience interacting with Reema K. and her entire team.
... more >

Scotiabank Variable Mortgage Scotiabank Variable Mortgage
4.3 out of 5 stars
14

Scotia Bank has incompetent hires/staff that don't understand their products and services offered to clients.... more >

RBC Variable Mortgage RBC Variable Mortgage
4.0 out of 5 stars
11

Ability to add extra payments throughout the year.... more >

Street Capital Variable Mortgage Street Capital Variable Mortgage
3.7 out of 5 stars
10

They have a phone line but it's useless - most questions and requests are being redirected back into email. Email is slow.... more >

BMO Variable Mortgage BMO Variable Mortgage
3.5 out of 5 stars
10

Unlike major banks, MCAP is not passing down Bank of Canada latest 0.5 cut to their customers. Their prime is 0.5 higher than major banks.... more >

RMG Fixed Mortgage RMG Fixed Mortgage
2.1 out of 5 stars
9

The rates are great, the myrmg portal makes it easy to manage your mortgage details, extra payments etc.... more >

First Nations Bank Fixed Mortgage First Nations Bank Fixed Mortgage
3.8 out of 5 stars
9

using first national bank of canada was/is easy to deal with and reasonable rates at the time of purchasing the home.

... more >
HSBC Bank Fixed Mortgage HSBC Bank Fixed Mortgage
3.8 out of 5 stars
9

The application process went smoothly. They were very helpfull and informative. Everything was explained fully. Everything was set up properly.... more >

Desjardins Variable Mortgage Desjardins Variable Mortgage
4.1 out of 5 stars
9

at the time I bought my house it was the best rate I could have so it's why I went with them

... more >
Laurentian Bank Fixed Mortgage Laurentian Bank Fixed Mortgage
2.6 out of 5 stars
8

While they managed to get me a lower mortgage rate of .05% during the raise of 2022 rates, it was useless as I was not able to get into contact wit... more >

CMHC Fixed Mortgage CMHC Fixed Mortgage
3.5 out of 5 stars
8

I think the mortgage rates are WAY too high and how much you have to put down is outrageous.... more >

TD HELOC TD HELOC
3.1 out of 5 stars
7

All questions were answered. Explanations were clear. The rate was competitive. Mortgage was setup properly.... more >

HSBC Bank Variable Mortgage HSBC Bank Variable Mortgage
3.6 out of 5 stars
7

The customer representative explained the entire process clearly with helping me to fill out the application form and what kind of documents were r... more >

Tangerine Bank Variable Mortgage Tangerine Bank Variable Mortgage
4.2 out of 5 stars
7

Aside from the little hiccups we had at the beginning. Just mus information between departments our mortgage experience has been very good.... more >

Servus Credit Union Fixed Mortgage Servus Credit Union Fixed Mortgage
2.7 out of 5 stars
6

I got laid off of my jobs due to COVID so I tried using my insurance to help pay my mortgage I sent in all requested documents and was still denied... more >

National Bank Variable Mortgage National Bank Variable Mortgage
4.0 out of 5 stars
6

used a broker ... the bank's experience was fine not much for them to do but they did it well

... more >
Equitable Bank Fixed Mortgage Equitable Bank Fixed Mortgage
1.7 out of 5 stars
5

I wanted to refinance my house.... more >

ATB Financial Fixed Mortgage ATB Financial Fixed Mortgage
3.2 out of 5 stars
5

Worst customer service I have ever seen. Slow slow service. Get the runaround constantly.... more >

Industrial Alliance Fixed Mortgage Industrial Alliance Fixed Mortgage
4.4 out of 5 stars
4

It was easy they are very consciensious treat their curtomers well and offer a great renewal rate. The renewal is very easy too.... more >

Home Trust Variable Mortgage Home Trust Variable Mortgage
3.4 out of 5 stars
4

We have had 3 rate increases since getting mortgage with home trust. The company did not inform in advance of the increase.... more >

First National Variable Mortgage First National Variable Mortgage
2.0 out of 5 stars
4

We had a residential deal fall through recently because our funds were released late from First National, and are still trying to find out what hap... more >

Manulife Bank HELOC Manulife Bank HELOC
2.3 out of 5 stars
3

Approved my mortgage right away but then kept throwing more and more obstacles in the way up till the last moment before possession day.... more >

National Bank HELOC National Bank HELOC
2.8 out of 5 stars
3

I don’t even know how National Bank is allowed to operate in Canada.... more >

Industrial Alliance Variable Mortgage Industrial Alliance Variable Mortgage
4.7 out of 5 stars
3

My mortgage broker Andrew was extremely helpful and responsive throughout the mortgage process.... more >

CIBC Cash back Mortgage CIBC Cash back Mortgage
4.5 out of 5 stars
2

when i went and asked them for a mortgage.one of the representative came and explain everything politely.i come to know everything about a mortgage... more >

Citizens Bank Variable Mortgage Citizens Bank Variable Mortgage
3.5 out of 5 stars
2

customer service was pretty good and i like this place.i have no need for anything better in this financial realm.

... more >
Laurentian Bank Variable Mortgage Laurentian Bank Variable Mortgage
3.8 out of 5 stars
2

entirely satisfied on all aspect of the latent renewal.. Good rate excellent discussions with the financial advisor.... more >

PC Financial Variable Mortgage PC Financial Variable Mortgage
4.5 out of 5 stars
2

it is easy to apply and it provide a professional service for customer.... more >

CMHC HELOC CMHC HELOC
4.3 out of 5 stars
2

After buying several homes properties etc I find nothing to this process other than ease.... more >

CIBC HELOC CIBC HELOC
4.8 out of 5 stars
2

I have had 3 different home equity line of credit (HELOC) products from CIBC over the past 20yrs.... more >

RBC HELOC RBC HELOC
4.5 out of 5 stars
2

Royal bank customer service are great people and easy to talk with. They explain things clearly. The mortgage rates are incredibly low. .... more >

BMO HELOC BMO HELOC
4.5 out of 5 stars
2

the customer service reps at this bank were very helpful in choosing the right plan for us and allowed us to view our accounts online

... more >
Lakeland Credit Union Fixed Mortgage Lakeland Credit Union Fixed Mortgage
5.0 out of 5 stars
1

I have used the Lakeland credit union for the majority of my loans and mortgages.... more >

RBC Cash back Mortgage RBC Cash back Mortgage
4.0 out of 5 stars
1

The customer service is top notch at rbc. Excellent opinions on what I should do and to avoid. Very pleased. Would recommend to anyone I know.

... more >
HSBC Bank HELOC HSBC Bank HELOC
5.0 out of 5 stars
1

We were given clear explanations of what to expect. Good mortgage rate. Were able to see mortgage in online banking.

... more >
Assiniboine Credit Union Variable Mortgage Assiniboine Credit Union Variable Mortgage
5.0 out of 5 stars
1

I had a broker search out the best rate and the best she found for me was at Assiniboine Credit Union.... more >

Vancity Variable Mortgage Vancity Variable Mortgage
4.0 out of 5 stars
1

Variable rate early payment options. Online access. Ease of access. Sound bank. East application. Ethical Bank. Good competitive rates.... more >

First Nations Bank Variable Mortgage First Nations Bank Variable Mortgage
5.0 out of 5 stars
1

I went to a mortgage broker who looked at various lenders and chose this one as the best for me

... more >
CMHC Cash back Mortgage CMHC Cash back Mortgage
4.0 out of 5 stars
1

My experience with CMHC were amazing and there customer service is outstanding.... more >

Citizens Bank Cash back Mortgage Citizens Bank Cash back Mortgage
4.0 out of 5 stars
1

The mortgage application process was made easy with the help of Citizens Bank of Canada.... more >

League Savings and Mortgage Fixed Mortgage League Savings and Mortgage Fixed Mortgage
5.0 out of 5 stars
1

Great rates easy to deal with when trying to contact them. They have fast amazing customer service. Same interest rate each 5 year renewal

... more >
Canadiana Financial Corp. Fixed Mortgage Canadiana Financial Corp. Fixed Mortgage
3.5 out of 5 stars
1

Getting this mortgage was easy once we got things sorted out.... more >

National Bank Cash back Mortgage National Bank Cash back Mortgage
4.0 out of 5 stars
1

Happy with customer service and with my rate. Will use them again in a few years.

... more >
Macquarie Variable Mortgage Macquarie Variable Mortgage
3.0 out of 5 stars
1

They are very helpful. They are able to explain things to me so that I understand. I find it a good experience to deal with them.

... more >
PC Financial HELOC PC Financial HELOC
4.5 out of 5 stars
1

The application process was simple and clear. The representative was very informative and answered all my questions.... more >

Radius Financial Fixed Mortgage Radius Financial Fixed Mortgage
3.5 out of 5 stars
1

I used a mortgage broker. He was fantastic!!!... more >

Coast Capital Savings Variable Mortgage Coast Capital Savings Variable Mortgage
5.0 out of 5 stars
1

have dealt with them since high school; their readvanceable/multi purpose mtg product is extremely flexible and the gal who handles my mortgage bus... more >

Desjardins HELOC Desjardins HELOC
4.0 out of 5 stars
1

Good, the service was fast, the people were nice. We were happy that they paid for the notary. The rates have gone up a little bit.

... more >
Vancity enviro Classic VISA with low interest rate and rewards Vancity enviro Classic VISA with low interest rate and rewards
0.0 out of 5 stars
0 Be the first one to share a review