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Name
Consumer Rating
Qty
Most recent review
MCAP Fixed Mortgage MCAP Fixed Mortgage
2.2 out of 5 stars
56

I am very disappointed with this mortgage company as I won’t qualify for the HELOC even my household income is over 100k.... more >

Scotiabank Fixed Mortgage Scotiabank Fixed Mortgage
3.4 out of 5 stars
54

I’ve had mortgages with Scotiabank for over 15 years and never had any serious issues.... more >

BMO Fixed Mortgage BMO Fixed Mortgage
3.7 out of 5 stars
48

They keep making mistakes that cost me money.... more >

RBC Fixed Mortgage RBC Fixed Mortgage
3.9 out of 5 stars
47

My new condo will be completed on June 23 but my 5-years fixed-rate mortgage expired June 22.... more >

CIBC Fixed Mortgage CIBC Fixed Mortgage
3.8 out of 5 stars
43

I'm very frustrated with CIBC handling their loyal customers like me who has been with CIBC since 1996.... more >

TD Fixed Mortgage TD Fixed Mortgage
3.8 out of 5 stars
39

I got my credit boosted up 13 points 2 weeks before applying for this product and I’m satisfied with approved loan amount and terms.... more >

National Bank Fixed Mortgage National Bank Fixed Mortgage
3.3 out of 5 stars
28

I had asked for a mortgage deferral of two months during COVID-19. Something they advertised and it was really easy to do.... more >

Street Capital Fixed Mortgage Street Capital Fixed Mortgage
3.7 out of 5 stars
25

Terrible customer service both initially (application and approval process was lengthy, tens of phone calls to employers for verification and re-ve... more >

Tangerine Bank Fixed Mortgage Tangerine Bank Fixed Mortgage
3.7 out of 5 stars
24

We had the same problem as the others who gave low ratings.
... more >

Desjardins Fixed Mortgage Desjardins Fixed Mortgage
3.9 out of 5 stars
20

I would not recommend any dealings with Desjardins bank Representative allowed one party to not disclose financial information to the other party w... more >

PC Financial Fixed Mortgage PC Financial Fixed Mortgage
4.2 out of 5 stars
17

It was my bank at the time and was offering the best interest rate and had no extra fees attached.

... more >
TD Variable Mortgage TD Variable Mortgage
3.6 out of 5 stars
16

The mortgage application process was very long and tedious.... more >

Scotiabank Variable Mortgage Scotiabank Variable Mortgage
4.3 out of 5 stars
14

Scotia Bank has incompetent hires/staff that don't understand their products and services offered to clients.... more >

Home Trust Fixed Mortgage Home Trust Fixed Mortgage
2.7 out of 5 stars
14

Their pre-payment penalty was over $10,000 - we would have happily stayed with them, BUT they couldn't offer us the mortgage we needed, went f... more >

CIBC Variable Mortgage CIBC Variable Mortgage
4.3 out of 5 stars
13

Service was exceptional, rates very competitive.... more >

MCAP Variable Mortgage MCAP Variable Mortgage
2.6 out of 5 stars
12

Make sure you comb through your contract with a fine-tooth comb. I was told I needed a co-signor, so I found one.... more >

RBC Variable Mortgage RBC Variable Mortgage
4.0 out of 5 stars
11

Ability to add extra payments throughout the year.... more >

First National Fixed Mortgage First National Fixed Mortgage
2.2 out of 5 stars
10

I have been trying to contact anyone in this company for past over 2 months.... more >

BMO Variable Mortgage BMO Variable Mortgage
3.5 out of 5 stars
10

Unlike major banks, MCAP is not passing down Bank of Canada latest 0.5 cut to their customers. Their prime is 0.5 higher than major banks.... more >

Street Capital Variable Mortgage Street Capital Variable Mortgage
3.7 out of 5 stars
10

They have a phone line but it's useless - most questions and requests are being redirected back into email. Email is slow.... more >

HSBC Bank Fixed Mortgage HSBC Bank Fixed Mortgage
3.8 out of 5 stars
9

The application process went smoothly. They were very helpfull and informative. Everything was explained fully. Everything was set up properly.... more >

Desjardins Variable Mortgage Desjardins Variable Mortgage
4.1 out of 5 stars
9

at the time I bought my house it was the best rate I could have so it's why I went with them

... more >
First Nations Bank Fixed Mortgage First Nations Bank Fixed Mortgage
3.8 out of 5 stars
9

using first national bank of canada was/is easy to deal with and reasonable rates at the time of purchasing the home.

... more >
CMHC Fixed Mortgage CMHC Fixed Mortgage
3.5 out of 5 stars
8

I think the mortgage rates are WAY too high and how much you have to put down is outrageous.... more >

TD HELOC TD HELOC
3.1 out of 5 stars
7

All questions were answered. Explanations were clear. The rate was competitive. Mortgage was setup properly.... more >

Laurentian Bank Fixed Mortgage Laurentian Bank Fixed Mortgage
2.7 out of 5 stars
7

It is really unfortunate and frustrating experience from the BLC branch 575.... more >

HSBC Bank Variable Mortgage HSBC Bank Variable Mortgage
3.6 out of 5 stars
7

The customer representative explained the entire process clearly with helping me to fill out the application form and what kind of documents were r... more >

Tangerine Bank Variable Mortgage Tangerine Bank Variable Mortgage
4.2 out of 5 stars
7

Aside from the little hiccups we had at the beginning. Just mus information between departments our mortgage experience has been very good.... more >

RMG Fixed Mortgage RMG Fixed Mortgage
1.9 out of 5 stars
7

Mortgage broker for 20 years. Sent a transaction to RMG which took 6 days to provide a response & a further 5 days to rectify an error.... more >

Servus Credit Union Fixed Mortgage Servus Credit Union Fixed Mortgage
2.7 out of 5 stars
6

I got laid off of my jobs due to COVID so I tried using my insurance to help pay my mortgage I sent in all requested documents and was still denied... more >

National Bank Variable Mortgage National Bank Variable Mortgage
4.0 out of 5 stars
6

used a broker ... the bank's experience was fine not much for them to do but they did it well

... more >
ATB Financial Fixed Mortgage ATB Financial Fixed Mortgage
3.2 out of 5 stars
5

Worst customer service I have ever seen. Slow slow service. Get the runaround constantly.... more >

Industrial Alliance Fixed Mortgage Industrial Alliance Fixed Mortgage
4.4 out of 5 stars
4

It was easy they are very consciensious treat their curtomers well and offer a great renewal rate. The renewal is very easy too.... more >

Home Trust Variable Mortgage Home Trust Variable Mortgage
3.4 out of 5 stars
4

We have had 3 rate increases since getting mortgage with home trust. The company did not inform in advance of the increase.... more >

First National Variable Mortgage First National Variable Mortgage
2.0 out of 5 stars
4

We had a residential deal fall through recently because our funds were released late from First National, and are still trying to find out what hap... more >

National Bank HELOC National Bank HELOC
2.8 out of 5 stars
3

I don’t even know how National Bank is allowed to operate in Canada.... more >

Industrial Alliance Variable Mortgage Industrial Alliance Variable Mortgage
4.7 out of 5 stars
3

My mortgage broker Andrew was extremely helpful and responsive throughout the mortgage process.... more >

CMHC HELOC CMHC HELOC
4.3 out of 5 stars
2

After buying several homes properties etc I find nothing to this process other than ease.... more >

CIBC HELOC CIBC HELOC
4.8 out of 5 stars
2

I have had 3 different home equity line of credit (HELOC) products from CIBC over the past 20yrs.... more >

RBC HELOC RBC HELOC
4.5 out of 5 stars
2

Royal bank customer service are great people and easy to talk with. They explain things clearly. The mortgage rates are incredibly low. .... more >

BMO HELOC BMO HELOC
4.5 out of 5 stars
2

the customer service reps at this bank were very helpful in choosing the right plan for us and allowed us to view our accounts online

... more >
Manulife Bank HELOC Manulife Bank HELOC
2.8 out of 5 stars
2

Manulife is a fraudulent insurance company that ripped me and my wife off for years and did not pay us anything when I couldn't continue going... more >

CIBC Cash back Mortgage CIBC Cash back Mortgage
4.5 out of 5 stars
2

when i went and asked them for a mortgage.one of the representative came and explain everything politely.i come to know everything about a mortgage... more >

Citizens Bank Variable Mortgage Citizens Bank Variable Mortgage
3.5 out of 5 stars
2

customer service was pretty good and i like this place.i have no need for anything better in this financial realm.

... more >
Laurentian Bank Variable Mortgage Laurentian Bank Variable Mortgage
3.8 out of 5 stars
2

entirely satisfied on all aspect of the latent renewal.. Good rate excellent discussions with the financial advisor.... more >

PC Financial Variable Mortgage PC Financial Variable Mortgage
4.5 out of 5 stars
2

it is easy to apply and it provide a professional service for customer.... more >

Equitable Bank Fixed Mortgage Equitable Bank Fixed Mortgage
2.8 out of 5 stars
2

I have recently switched to this company and I have few good things to say about them.... more >

First Nations Bank Variable Mortgage First Nations Bank Variable Mortgage
5.0 out of 5 stars
1

I went to a mortgage broker who looked at various lenders and chose this one as the best for me

... more >
CMHC Cash back Mortgage CMHC Cash back Mortgage
4.0 out of 5 stars
1

My experience with CMHC were amazing and there customer service is outstanding.... more >

Citizens Bank Cash back Mortgage Citizens Bank Cash back Mortgage
4.0 out of 5 stars
1

The mortgage application process was made easy with the help of Citizens Bank of Canada.... more >

League Savings and Mortgage Fixed Mortgage League Savings and Mortgage Fixed Mortgage
5.0 out of 5 stars
1

Great rates easy to deal with when trying to contact them. They have fast amazing customer service. Same interest rate each 5 year renewal

... more >
Canadiana Financial Corp. Fixed Mortgage Canadiana Financial Corp. Fixed Mortgage
3.5 out of 5 stars
1

Getting this mortgage was easy once we got things sorted out.... more >

National Bank Cash back Mortgage National Bank Cash back Mortgage
4.0 out of 5 stars
1

Happy with customer service and with my rate. Will use them again in a few years.

... more >
Macquarie Variable Mortgage Macquarie Variable Mortgage
3.0 out of 5 stars
1

They are very helpful. They are able to explain things to me so that I understand. I find it a good experience to deal with them.

... more >
PC Financial HELOC PC Financial HELOC
4.5 out of 5 stars
1

The application process was simple and clear. The representative was very informative and answered all my questions.... more >

Radius Financial Fixed Mortgage Radius Financial Fixed Mortgage
3.5 out of 5 stars
1

I used a mortgage broker. He was fantastic!!!... more >

Coast Capital Savings Variable Mortgage Coast Capital Savings Variable Mortgage
5.0 out of 5 stars
1

have dealt with them since high school; their readvanceable/multi purpose mtg product is extremely flexible and the gal who handles my mortgage bus... more >

Desjardins HELOC Desjardins HELOC
4.0 out of 5 stars
1

Good, the service was fast, the people were nice. We were happy that they paid for the notary. The rates have gone up a little bit.

... more >
Lakeland Credit Union Fixed Mortgage Lakeland Credit Union Fixed Mortgage
5.0 out of 5 stars
1

I have used the Lakeland credit union for the majority of my loans and mortgages.... more >

RBC Cash back Mortgage RBC Cash back Mortgage
4.0 out of 5 stars
1

The customer service is top notch at rbc. Excellent opinions on what I should do and to avoid. Very pleased. Would recommend to anyone I know.

... more >
HSBC Bank HELOC HSBC Bank HELOC
5.0 out of 5 stars
1

We were given clear explanations of what to expect. Good mortgage rate. Were able to see mortgage in online banking.

... more >
Assiniboine Credit Union Variable Mortgage Assiniboine Credit Union Variable Mortgage
5.0 out of 5 stars
1

I had a broker search out the best rate and the best she found for me was at Assiniboine Credit Union.... more >

Vancity Variable Mortgage Vancity Variable Mortgage
4.0 out of 5 stars
1

Variable rate early payment options. Online access. Ease of access. Sound bank. East application. Ethical Bank. Good competitive rates.... more >

Vancity enviro Classic VISA with low interest rate and rewards Vancity enviro Classic VISA with low interest rate and rewards
0.0 out of 5 stars
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