Very professional agent
by Susan Einarsson on Nov 23, 2023
5 out of 5 stars
I went through a mortgage broker and he recommended MCAP due to the low-interest rates. I like to do my research so I compared them to several other banks and my broker compared interest costs over the 5-year term, and I couldn't resist the savings! I was approved and signed with them in 2 days and the mortgage details made it to my lawyer quickly. Once my term is up I can shop around again for a different lender if they offer a better rate but because of how simple my experience has been I think I will stay put. Honestly, my broker did all the communication, MCAP just takes the payment directly from my bank account and I don't need to contact them for much other than making extra payments, which I do online and haven't had any issues. 5-Stars!
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My agent was very quick to respond to my initial inquiry and then provided detailed answers to ALL my questions. The renewal of my mortgage wss a breeze!