Mortgage Reviews
MCAP Fixed Mortgage Consumer Reviews
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(65 reviews)
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Agent/rep availability (1)
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Application (3)
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Cancellation fee (2)
COVID Handling (1)
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Late payment fee / NSF (1)
Mortgage rate (16)
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Renewal experience (5)
Review author
I have my mortgage through MCAP recently I wanted to purchase a new house and needed a larger mortgage to do so. I have been a solid customer with MCAP for 6 plus years. Due to COVID, I had to take unemployment for a few months since hospitality jobs were locked down and you can't work remotely in most hospitality businesses. I have been back to working full-time for a year and a half. That doesn't matter since I took unemployment they will not give me a mortgage, because they won't take into account that COVID happened and many people had to take unemployment. So now I have to pay penalties for breaking my mortgage and go somewhere else.