Equitable Bank Fixed Mortgage Consumer Reviews

I wanted to refinance my house. Equitable put my mortgage payment on hold while negotiating refinance (I have 1 million equity in my home), after back and forth, an online document request portal that is not user-friendly came up with a solution that required me to pay out $68,000 to lenders FIRST. If I had that money, I wouldn’t refinance!!!! When I turned them down they then tried to charge my account, WITHOUT NOTICE for 3 MORTGAGE PAYMENTS ON 3 CONSECUTIVE DAYS!!!! Who has $4500 just laying around in their accounts? That costs me a $48 service fee each time AND they added $200 TO MY PRINCIPLE!!!! Crooks. Stay away, don’t get locked in. So glad I switched, (and for better financing).