Another unhappy customer
by Awful Customer service on May 31, 2016
1 out of 5 stars
Yes....that's right....50% for motorcycle insurance. Was $1,200 last year for a 2000 stock electraglide....then when my renewal came in....it was $1,800 for the same bike. Riding for over 37 years.... no tickets....and one accident in 2008.
...and I know from a home fire claim....that they will nickel and dime you...ignore you...deny you....and put you on the back burner.
For me...no more TD.
TD will charge you insurance for the whole year but will not allow for fire and theft-only coverage if you're going for a vacation. Insurers beware.
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I just received my 2 Auto renewals and 1 motorcycle for 2016-2017. I didn't get any policy renewal sent to me for one auto and this one went up $471 this year with no claims. The other 2 went up $120 each. When I called customer service I waited over 1 hr for an agent. He informed me rates went up due to the general # of claims paid out last year. I asked for an explanation of how this can be translated to a $471 increase on 1 vehicle. There was no explanation. Basically the message was "so sad, too bad". I informed the CSR I was a long time customer of over 20 years with no claims since 2011. I would be looking for quotes on this business and probably move my account to another company. It seemed not to matter.