Run as fast as you can from TD insurance
by DKS on Jan 21, 2024
1.5 out of 5 stars
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TD must actively pursue the most incompetent people available for their staff. Despite my policy being fully paid, for one full year, every month I would get an overdue notice with a stated balance of Zero dollars that must be paid immediately or a collection agency would be called. I called them a total of 4 times to try and get it rectified to no avail. TD even cut my access to my on-line account due to the unpaid balance of Zero dollars. Enter Dispute Resolution and that finally fixed the non existent overdue balance. With my experience plus reading all the others here, I decided to leave TD and advised them (via phone) not to renew the policy. A week later I received the cancellation notice with an invoice for the full amount to be charged to my Visa - strange as the policy was fully paid and they acknowledged the policy was cancelled. It is hard to fathom how TD seems to be able to run a bank.