TD Insurance Motorcycle Insurance Reviews

TD must actively pursue the most incompetent people available for their staff. Despite my policy being fully paid, for one full year, every month I would get an overdue notice with a stated balance of Zero dollars that must be paid immediately or a collection agency would be called. I called them a total of 4 times to try and get it rectified to no avail. TD even cut my access to my on-line account due to the unpaid balance of Zero dollars. Enter Dispute Resolution and that finally fixed the non existent overdue balance. With my experience plus reading all the others here, I decided to leave TD and advised them (via phone) not to renew the policy. A week later I received the cancellation notice with an invoice for the full amount to be charged to my Visa - strange as the policy was fully paid and they acknowledged the policy was cancelled. It is hard to fathom how TD seems to be able to run a bank.

TD will charge you insurance for the whole year but will not allow for fire and theft-only coverage if you're going for a vacation. Insurers beware.

After years of riding and TD being very fair, I received my renewal this year and it more than doubled, no tickets, claims etc on anything (car included). This is a dishonest business and I will take mine elsewhere.
This happened when I had my car insurance there too…
Shop elsewhere.

Called today about renewing my bike policy on a brand new Harley. They said that they have no record of the policy that I have been driving for 3 months now. So basically I have been driving with NO INSURANCE ALL THIS TIME!!! I cancelled my none existent insurance and went to another honest and reliable insurance! Stay far away from this company! They are thieves!

TD motorcycle insurance is more expensive than others with the worst customer service. Be ready to wait more than 2 hours every time you call. So sad.

I have been on hold for over 3 hours out of the last 8.5 and haven't talked to a person yet. I would give them 2 stars if I could talk to someone. Customer service is non-existent with TD General Insurance. Keep looking, you don't want to even consider this company. I will be moving all investments out of the TD group.

Well, let’s just say I’m writing this review while still waiting for someone to answer my call. I’ve been waiting for someone to even just say - hello, TD insurance, how may I help you. The wait time is now 1 hour and 48 minutes and counting. Wow!!! If this is how long a New customer waits for service than I would hate to see how long an existing customer will wait. Sorry TD Insurance you just lost a future customer. Cheers

After paying over $1400 for coverage for 2016, 2017s quote was same. We shopped around and found another insurance company for $800.00. Trying to contact TD is impossible by phone or email. Sent our quote back with please cancel policy on quote. NOT GOOD ENOUGH for TD- they sent us a cancellation letter that needed to be signed. After sending that- we were informed we owed them $200.00 for not sending cancellation in timely order! Calling them about this a waste of time- will not negotiate at all- PLEASE DO NOT USE TD INSURANCE. We have dealt with a lot of companies, this one is the worst!

Auto-insurance was 100$ a year or so cheaper with another company even though they offer a 'student discount'. The customer service is terrible as well and they will gouge you in any way possible. I had motorcycle insurance with TD insurance for a couple years but cancelled due to problems cancelling a renters insurance policy. Namely a $69 dollar cancellation fee which I have not encountered with any other insurance company. Would not recommend TD insurance to anyone. Many other companies out there who understand how to treat people to maintain their loyalty. Only tried these fellows due to the 'student discount' which doesn't help much at all.

I just received my 2 Auto renewals and 1 motorcycle for 2016-2017. I didn't get any policy renewal sent to me for one auto and this one went up $471 this year with no claims. The other 2 went up $120 each. When I called customer service I waited over 1 hr for an agent. He informed me rates went up due to the general # of claims paid out last year. I asked for an explanation of how this can be translated to a $471 increase on 1 vehicle. There was no explanation. Basically the message was "so sad, too bad". I informed the CSR I was a long time customer of over 20 years with no claims since 2011. I would be looking for quotes on this business and probably move my account to another company. It seemed not to matter.