Surex.ca Aggregator Reviews

Keep getting charged absolutely up the a$$ with no explanation or warning (double and triple payments), even when I haven't missed a payment. And whenever I call they give no explanation, just refund the money, things would go back to normal and then do it again. Currently switching brokers.

When I was planning to switch my current policy, I came to their website to get a car insurance rate but finished up getting a quote which was almost a double of what I am paying now. I also found it inconvenient to use their quote calculator and my car model was not even there, so I had to choose a similar one. Disappointed.

Got a low quote from what I thought was surex.
Never got sent documents by Travelers/Dominion after asking twice. Paid a bunch of extra money the first month. After about 6 month's of paying the same payments, I was getting charged an extra $60 a month time and time again. What kind of BS is that? All this extra money coming out randomly for the last 7 months with no explanation and still no documents. This place is a joke and I see why the rating is God awful. Will be canceling immediately. I do not recommend this company what so ever. Sad times getting robbed during covid.

Recently, I switched to Travelers (Dominion) because I got a call from a guy who works at Surex which is a broker company stating that he can get me a good quote for auto insurance for two cars I own and he lied saying that but that is only possible if I buy tenant insurance as well. While buying the insurance plan I asked him that I’m planning to sell one of my cars in the middle of the one-year insurance term so will the discount still continue and he said yes. Now I got rid one of the vehicles and they just removed $20 from my monthly bill cycle and when I tried cancelling the insurance he told me about the cancellation fee which he never mentioned about it until I decide to cancel what a ripoff!