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CIBC Dividend Visa Infinite Card Credit Card Reviews

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CIBC Dividend Visa Infinite Card
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The worst service when you try to cancel

by Coco on Mar 26, 2022
1 out of 5 stars

They are super happy and friendly at the local branch when you sign up for a card. The first-year annual was waived. But when I started to pay the annual fee. I realize I don’t spend enough to benefit from this card and my cashback is only to pay for its annual fee. So I decide to cancel. Give me such a hard time compared to other companies. Transferred me 3 times to 3 different departments and had long wait times each time. Give me bullshit and seemingly “good benefits” to convince me to change my mind. I said there are no better benefits than my other existing credit cards. But then they purposely put me on hold for so long as if they make it so so damn hard that it’s easier just leave the card alone. So if you are not an existing CIBC customer. Please do not get yourself into this hole with an absolutely terrible company culture that absolutely does not value their customer since they’re a big bank. Just take your business elsewhere.

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