Group Benefits Reviews

Assumption Life Group Benefits Reviews

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(3 reviews)
Assumption Life
1 out of 5 stars:
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Nightmare processing a simple claim

by Christian Brockett on Apr 8, 2022
1 out of 5 stars

Every time I log in, it has my OLD employer information. I emailed the support email; no results. I then sat on the phone for over 1.5 hours trying to sort it out with customer service. It was fixed! I was then able to submit a claim! Several months later, I tried to submit a claim... I'm back to square 1. My old company info is on my page upon signing in. I have messaged again, with no results or return email.
I'll be removing myself from these group benefits as it is more of a headache to submit a simple claim. It will be their loss as I'm sure several will follow suit.

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