Beneva Home Insurance Reviews

Very bad service. I was with La Capital and they got bought by Beneva, now they keep increasing prices and decreasing the quality of service. My inground pool is leaking, I called them and they couldn't answer any questions. Tried filing a claim, but they NEVER sent anyone. All I got is an email asking me for pictures, which I had already sent. I sent them again (even got a camera in the plumbing to show the problem). They never replied. 1 month later they closed the case without any reason. I replied to them asking what was going on. No answer. THEY LITERALLY DON'T CARE ABOUT CUSTOMERS. They just want to steal your money and when you need help they will NOT help you. Stay away from this garbage insurance company.