Home Insurance Reviews

Had our hot water tank spring a leak in our furnace room.... more >

I paid my insurance yearly. When prices increased I changed to an alternate insurance company.... more >

Had a wind event that blew off shingles in two locations on my house and delaminated 30% of my shingles.... more >

I am a Realtor in the middle of doing a home sale with a home claim on the house being sold.... more >

Was out on hold for 3-5 hours due to an over amount of claims. Fine waited just to be cut off after 4.5 hours.... more >

Stay away, far far away from RBC / Aviva.
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I filed a claim with The Personal Insurance Company recently (fall 2021) for compensation on the loss of rent during the period our condo was damag... more >

There was a payment issue with my home plan - instead of contacting me via email or phone, they sent me some papers which never reached me.... more >

I called to discuss decreasing my home insurance while my house is up for sale as per my realtor's suggestion and they actually wanted to incr... more >

Brutal rude representatives, inflexible policies!
Like many here, I would give a zero rating if I could.
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It has been 4 months since I owned the home they are billing me for (insurance). I informed them prior to the move. Called, emailed, begged… etc.... more >

There was water damage in my condo. The building is insured by Desjardins. The claim was made in September 2019.... more >

I had my basement and have a claim and it needed to be gutted and they kept having miscommunications when they accidentally forgot to tear up a flo... more >

State Farm is not "like a good neighbor...". It denied my claim for very extensive water damage caused by a shut-off ball valve leak.... more >

Be prepared to get a "kick in the ass" on your way out the door.... more >

I cancelled my insurance at the beginning of March and here we are at the beginning of April and they're still taking money from my account.... more >

Terrible to deal with!... more >

I bought a fixer-upper and got insurance from Sonnet insurance online.
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We had a bump in the road this winter financially, whereas, I had to make an abrupt decision to stop payment on my bank account for our home insura... more >

Worst company when it comes to claim.... more >

They told me I wasn't covered for the loss in cold terms.
There was fine print that was hard to find.
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Beware of this insurance company (Peace Hills Insurance) I made a claim for lost jewelry which I paid extra and I even submitted an appraisal.... more >

Avoid. You are paying for NO insurance.
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Disappointing to experience weeks of delay in processing my claim.... more >

A fire that took place in my building (no fault of mine) leads me to believe that I can no longer get insurance from them.... more >

Put a claim on my leaking roof in my garage, no shingles missing and they tell me I’m not covered through insurance.... more >

I wanted a phone quote for a new home insurance policy so I called their phone number to speak with an agent.... more >

My basement flooded in June of 2020..In the fall of 2019 it rained a lot the ground was saturated then the deep frost hit.... more >

Doubled after hail storm I DIDN'T cause. Got hail damage that I never caused but after the claim, my insurance doubled.... more >

Six months ago my hot water tank broke. Still waiting for their contractors to come and repair my basement.... more >

Customer with 1 claim in 15 years of 7k about 5 years ago and have been increased annual premium for the past 4 years between 400$ to 500$ a year.... more >

Our house insurance increased 50% this year with no explanation was provided - very disappointed.

I had insurance with Pembridge through a broker for the house. Firstly, the brokerage charged me CAD 150 for the registration.... more >

We had water damage at our property. We made a claim.... more >

When you sign up, they say nothing about that the policy doesn't cover damage from plumbing in the house.... more >

I used to have home insurance for my tenant property with Unica Insurance last year.... more >

My wife and I switched to Chubb last year after many of our friends recommended them.... more >

This has been the worst experience that I ever had, This company does not deal with claims properly I would never recommend them they don't ge... more >

Got too expensive compared to others over time

Called 45 days in advance to have Flood policy cancelled, no action taken by the agency.... more >

They raised their price 100% with no claim so I called them idiots and cancelled my insurance. But they continued to bill me.... more >