Home Insurance Reviews

The worst insurance company to get in touch with - always on-hold - need to find another insurance company with good communication!

Waiting on the line for 35 min just to get a barely speaking agent to drop the phone while transferring to a manager. No calls back of course

Rbc sells aviva insurance and does not service or even give a proof of insurance coverage.... more >

Terrible service from Intact while filing a claim.... more >

I had a flood in my home on March 14th. Called in was told this is a Sun so no one can help me until Monday.... more >

If you do not use their contractor of choice for repairs, they will do everything in their power to make the experience as difficult as possible!... more >

Hi There, I wanted to reach you in regards to Square One Insurance.... more >

I lost my credit card and forgot to change the pre-pay. They charge me $50 for that without any notice.... more >

Still no call from an adjuster. Cannot live in my apartment.... more >

Worst customer service! I was on hold all day every day for three days. Hung up on about 30 times! Nearly impossible to get ahold of an agent.... more >

I have been with this company for about 10 years and made no claims. I made my first claim in August for a house fire.... more >

We are currently in an ongoing claim status dating to August of 2020.
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Cancelled our homeowner's insurance due to renovation on the home, which we were upfront about.... more >

State Farm is not "like a good neighbor...". It denied my claim for very extensive water damage caused by a shut-off ball valve leak.... more >

BCAA home insurance division recommended FirstOnSite for our restoration.... more >

Took nearly 3 years to repair our house for a hail claim. Over 20 voicemails were sent and 20 emails with no response back.... more >

Be prepared to get a "kick in the ass" on your way out the door.... more >

We had a bump in the road this winter financially, whereas, I had to make an abrupt decision to stop payment on my bank account for our home insura... more >

The water claim that just won’t go away. All I want is what I had replaced.... more >

They increased my deductible without informing me.... more >

After paying regularly upfront for 3 years. No, option to cancel the insurance in the web portal.... more >

Worst company when it comes to claim.... more >

Avoid. You are paying for NO insurance.
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I’ve been a customer for 5 years and never made a claim. Peace Hills Insurance (PHI) denied my claim for water damage in my basement.... more >

Purposefully mixing and misinterpreting my responses while asking me many questions about my valid need for cancellation.... more >

A fire that took place in my building (no fault of mine) leads me to believe that I can no longer get insurance from them.... more >

Their web page states renewals mailed 45 days in advance. Don't believe it!... more >

Unfortunately, my husband and I had 3 claims (same problem) within 2 years as our sewage pipe burst under our mobile home due to problems with a Ci... more >

I wanted a phone quote for a new home insurance policy so I called their phone number to speak with an agent.... more >

Customer with 1 claim in 15 years of 7k about 5 years ago and have been increased annual premium for the past 4 years between 400$ to 500$ a year.... more >

Our house insurance increased 50% this year with no explanation was provided - very disappointed.

I will never go here ever again. They have taken out so much money in one month, then took out money without even telling me!... more >

I tried to call customer service for the only claim in 4 years of paying for service and met with over 20 minutes of waiting only for the call to b... more >

After 20 years of payments for their service, we were dropped for our farm, auto and residence. Only 2 minor claims had been made.... more >

I had insurance with Pembridge through a broker for the house. Firstly, the brokerage charged me CAD 150 for the registration.... more >

We had water damage at our property. We made a claim.... more >

I used to have home insurance for my tenant property with Unica Insurance last year.... more >

In 2015 my common-law partner and I purchased our first new home, she purchased home insurance through TD because she already had TD auto coverage ... more >

My wife and I switched to Chubb last year after many of our friends recommended them.... more >

This has been the worst experience that I ever had, This company does not deal with claims properly I would never recommend them they don't ge... more >

Got too expensive compared to others over time

Called 45 days in advance to have Flood policy cancelled, no action taken by the agency.... more >

They raised their price 100% with no claim so I called them idiots and cancelled my insurance. But they continued to bill me.... more >