Home Insurance Reviews

I did not have automatic renewal on my policy because I chose a yearly payment.
I could not connect to renew my policy.
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What happened to your customer service? I had an automobile claim a few years ago and had excellent customer service.... more >

I had a claim in the spring will ice on the roof causing water to enter and damage my floor and wall.... more >

Played games up to and past the claim date, including lying. I was robbed. I feel Intact did it again. I have never felt safe in my home since.... more >

I had a claim and my insurance is with them. As an insurance company, they should help the client, but they do not help at all.... more >

We were deciding whether or not to claim approx $3K of house damage on insurance.... more >

I had to have my existing lender listed again as a payee in the event of a loss. It was for a modest HELOC.... more >

Horrible customer service. I would give no stars if I could. They do not care about the customer. I had water damage in my basement this spring.... more >

Called to update my policy. Told that my updates increase risk and they have to cancel my insurance.... more >

I called to discuss decreasing my home insurance while my house is up for sale as per my realtor's suggestion and they actually wanted to incr... more >

My partner had his mountain bike stolen along with a child chariot carrier back in June '22 and by August we were able to claim the loss if th... more >

Awful service, no service at all once I paid my premium in full.... more >

BCAA assigned a third-party adjuster to my Fire loss claim.... more >

State Farm is not "like a good neighbor...". It denied my claim for very extensive water damage caused by a shut-off ball valve leak.... more >

The claiming experience is horrendous.
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So extremely disappointed.... more >

Had a house fire in September. FINALLY
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Be prepared to get a "kick in the ass" on your way out the door.... more >

Terrible to deal with!... more >

We had a bump in the road this winter financially, whereas, I had to make an abrupt decision to stop payment on my bank account for our home insura... more >

Worst company when it comes to claim.... more >

They told me I wasn't covered for the loss in cold terms.
There was fine print that was hard to find.
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Beware of this insurance company (Peace Hills Insurance) I made a claim for lost jewelry which I paid extra and I even submitted an appraisal.... more >

Avoid. You are paying for NO insurance.
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Disappointing to experience weeks of delay in processing my claim.... more >

A fire that took place in my building (no fault of mine) leads me to believe that I can no longer get insurance from them.... more >

Made a hail damage claim on roof shingles over 2 months ago, but have yet to hear back from them!... more >

I wanted a phone quote for a new home insurance policy so I called their phone number to speak with an agent.... more >

I placed a claim for storm damage to our home in rural Manitoba.... more >

My basement flooded in June of 2020..In the fall of 2019 it rained a lot the ground was saturated then the deep frost hit.... more >

I had submitted a home insurance claim as my basement flooded and it has been a nightmare to get content insurance.... more >

Six months ago my hot water tank broke. Still waiting for their contractors to come and repair my basement.... more >

Customer with 1 claim in 15 years of 7k about 5 years ago and have been increased annual premium for the past 4 years between 400$ to 500$ a year.... more >

I had insurance with Pembridge through a broker for the house. Firstly, the brokerage charged me CAD 150 for the registration.... more >

We had water damage at our property. We made a claim.... more >

When you sign up, they say nothing about that the policy doesn't cover damage from plumbing in the house.... more >

I used to have home insurance for my tenant property with Unica Insurance last year.... more >

My wife and I switched to Chubb last year after many of our friends recommended them.... more >

This has been the worst experience that I ever had, This company does not deal with claims properly I would never recommend them they don't ge... more >

Got too expensive compared to others over time

Called 45 days in advance to have Flood policy cancelled, no action taken by the agency.... more >

They raised their price 100% with no claim so I called them idiots and cancelled my insurance. But they continued to bill me.... more >