Home Insurance Reviews

19 years with them and we will not be renewing with these clowns. Opened a claim after the wind storm May 22 2022 that swept across Ontario.... more >

What happened to your customer service? I had an automobile claim a few years ago and had excellent customer service.... more >

My father was insured by Aviva and he passed away 3 weeks ago. I advised the broker so they would know the house was vacant.... more >

Almost 2 years for me for a fixing up that should have taken 1 month at the most!... more >

After 10+ years with them 6+ with auto insurance, and business insurance for 4-5 years through them, I will never recommend, nor use them again.... more >

Dealt with no less than three agents. One says one thing the other something else. In short over-staffed with incompetent people!... more >

We were deciding whether or not to claim approx $3K of house damage on insurance.... more >

2 hour hold times to get 0 help or assistance. Unwilling to work with customers.... more >

I filed a claim with The Personal Insurance Company recently (fall 2021) for compensation on the loss of rent during the period our condo was damag... more >

l claimed on May 2022 about windstorm for $1800.
... more >

I called to discuss decreasing my home insurance while my house is up for sale as per my realtor's suggestion and they actually wanted to incr... more >

Trying to settle hail claim. The roof was replaced with minor issues.... more >

Awful service, no service at all once I paid my premium in full.... more >

I am a former loyal customer. I have never filed a claim. As a service industry, BCAA is supposed to serve the customer.... more >

State Farm is not "like a good neighbor...". It denied my claim for very extensive water damage caused by a shut-off ball valve leak.... more >

First, they did an inspection and claimed my home wasn't to code, but wouldn't provide me with any actual details.... more >

I transferred my property policy to Sonnet in 2017.

Terrible to deal with!... more >

I cancelled my insurance at the beginning of March and here we are at the beginning of April and they're still taking money from my account.... more >

Be prepared to get a "kick in the ass" on your way out the door.... more >

We had a bump in the road this winter financially, whereas, I had to make an abrupt decision to stop payment on my bank account for our home insura... more >

Beware of this insurance company (Peace Hills Insurance) I made a claim for lost jewelry which I paid extra and I even submitted an appraisal.... more >

Worst company when it comes to claim.... more >

They told me I wasn't covered for the loss in cold terms.
There was fine print that was hard to find.
... more >

Disappointing to experience weeks of delay in processing my claim.... more >

Avoid. You are paying for NO insurance.
... more >

A fire that took place in my building (no fault of mine) leads me to believe that I can no longer get insurance from them.... more >

Made a hail damage claim on roof shingles over 2 months ago, but have yet to hear back from them!... more >

I wanted a phone quote for a new home insurance policy so I called their phone number to speak with an agent.... more >

My basement flooded in June of 2020..In the fall of 2019 it rained a lot the ground was saturated then the deep frost hit.... more >

I had submitted a home insurance claim as my basement flooded and it has been a nightmare to get content insurance.... more >

Six months ago my hot water tank broke. Still waiting for their contractors to come and repair my basement.... more >

Customer with 1 claim in 15 years of 7k about 5 years ago and have been increased annual premium for the past 4 years between 400$ to 500$ a year.... more >

Doubled after hail storm I DIDN'T cause. Got hail damage that I never caused but after the claim, my insurance doubled.... more >

I had insurance with Pembridge through a broker for the house. Firstly, the brokerage charged me CAD 150 for the registration.... more >

We had water damage at our property. We made a claim.... more >

When you sign up, they say nothing about that the policy doesn't cover damage from plumbing in the house.... more >

My wife and I switched to Chubb last year after many of our friends recommended them.... more >

This has been the worst experience that I ever had, This company does not deal with claims properly I would never recommend them they don't ge... more >

I used to have home insurance for my tenant property with Unica Insurance last year.... more >

Got too expensive compared to others over time

They raised their price 100% with no claim so I called them idiots and cancelled my insurance. But they continued to bill me.... more >

Called 45 days in advance to have Flood policy cancelled, no action taken by the agency.... more >