Allianz Global Assistance Travel Insurance Reviews

Filed a claim weeks ago and no one has even bothered to look at it. I work in the insurance industry as an adjuster and if I took this long to respond to a claimant I'd be fired. This company holds its independent Adjusters to a standard of contact in less than 2 hrs for new claims contact but can't bother to pick up a phone nearly a month later. Good thing I didn't have a severe Injury- who knows how long I'd be out of pocket or if I'll get paid at all. Go with another company who actually serves their customers.

Stay away from these scammers, it took me 2 years and till now I didn't get my claim and also the customer service is a disaster every time I call they just keep saying that it takes 48 hours to get a call it's been more than a week now and no one called.

What a terrible system, I have been harassed by a travel insurance recording that continues to tell me I can buy my travel insurance online. However, did you know you can't but multi-day 30+? That's why I'm calling, do you think you could set up a button like "press # 4 if this is 30+ days insurance!!! I set up three callbacks and not one call back! Most ridicules way of telling me "my call is important to us". Totally intolerable! Waste of time!