Manulife Travel Insurance Reviews

Do not get travel insurance with Manulife! We were going on a trip to Mexico. My father in law died before we left so we cancelled our trip. We had insurance with Manulife and they won't give our money back. My father in law died very quickly. When we paid for the insurance they said that we could cancel anytime and for any reason. What is the point of getting insurance cancellation if you can't use it? They told me that is because my father in law had an existing illness which is stated in their policy brochure, the one you get after you have paid. The brochure that no one reads.

I needed insurance coverage for out of country.
I already called 4 times and asked where is my coverage, I was promised would be send to me by email the day I called, 24 hours passed nothing, 48 hours passed nothing.
I called them today again and was told that a person is working (3 full days) on my out of country coverage and I should get it tomorrow.

I'm thinking how many more excuses, I will hear tomorrow.