Manulife Travel Insurance Reviews

As mentioned by a previous post, it seems rather unlikely that everyone posting negative reviews here is a saint and Manulife the devil incarnate. My wife and I recently had to make a claim while out of Canada and were extremely pleased with the service and response that we received from Manulife. The representative was quick to act and put our mind at ease regarding the necessary treatment my wife needed. Filing the claim upon return was rather straightforward and so long as you’re candid and forthcoming from the beginning I don’t believe that they would turn down a legitimate claim. They kindly took the time to help us file all the appropriate documentation and the next time I heard from them was by mail with a cheque enclosed. I might add that we disclosed my wife’s prior cancer and all related treatments right from the start and truthfully had reservations doing so as we weren’t even certain they would approve our coverage let alone payout on a claim... Lo and behold, we were approved for their policy and were in fact reimbursed for every penny of our claim. Manulife and their products have, without a doubt, earned our trust and loyalty!

Review topics

Pre-conditions

Manulife Travel Cancellation

by Sheri Z on Dec 28, 2017

1 out of 5 stars

Do not get travel insurance with Manulife! We were going on a trip to Mexico. My father in law died before we left so we cancelled our trip. We had insurance with Manulife and they won't give our money back. My father in law died very quickly. When we paid for the insurance they said that we could cancel anytime and for any reason. What is the point of getting insurance cancellation if you can't use it? They told me that is because my father in law had an existing illness which is stated in their policy brochure, the one you get after you have paid. The brochure that no one reads.

Review topics

Pre-conditions