Allianz is the WORST - SHAME ON RBC!!!
by J. A. Law, Port Coquitlam, BC. on Mar 23, 2022
1 out of 5 stars
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I have used RBC TRAVEL INSURANCE many times with no problems whatsoever. Now that ALLIANZ has taken over you wait hours to get in touch with them. On the first day spent 3 hours trying to get through to them. The next day, I got up at 5 am BC time to get in touch with them on eastern time only to be told that there was no BC licensed agent that could handle my update on travel. Someone would call me back within 48 hours. 3rd day, Heading into 26 hours and still nothing. Am I to stop everything in my life waiting for service to extend my policy. My travel is in May. Guess I will have to write off my deposit and go to a live person and light insurer. SHAME ON RBC...