RBC Insurance Travel Insurance Reviews

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(28 reviews)

1.1 out of 5 stars:

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Great value - as long as you never have to make a claim!

by Ernest Bodie on Jan 4, 2024

1 out of 5 stars

It's been 7 months since my medical incident, and 5 months since I submitted all receipts (the hospital took 2 months to send invoices - as Allianz (RBC's provider) would not pay hospital directly.).
After no progress for months, I had an email today asking for a receipt that was previously submitted that was somehow misplace.
Trying to get an update via phone (with long holding times) was useless. Claim was always in progress. . .
Allianz is hugely understaffed.

I'll never buy RBC insurance again, as long as Allianz is the provider.

Review topics

Agent/rep availability Agent/rep callbacks Claim processing time On-hold times/transfers Phone wait times

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