Travel Insurance Reviews

RBC Insurance Travel Insurance Reviews

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(27 reviews)
RBC Insurance
1.1 out of 5 stars:
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Shocking lack of common sense

by Mark on May 24, 2024
1 out of 5 stars

First flight delayed 30 minutes, then we are stuck in the plane for another 45 minutes due to a gate malfunction. Total time delayed, 1.25 hrs resulting in a missed connection. We cannot get rebooked on the same day, so spend a night in hotel. We submit a claim for the hotel. Simple? No. We are being challenged based on delay of aircraft being "only 30 min", and they are not responsible for the gate malfunction. "Common sense" says this is exactly why I get insurance? If AVION won't cover this, why do I get insurance? Terrible.

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Worst customer experience I have ever encountered.

by Frustrated beyond belief on Sep 28, 2023
1 out of 5 stars

Everything said in all of the previous reviews are 100 per cent accurate. We have been dealing with Allianz for over 6 months now trying to resolve a $200 claim and had nothing but a run around. They even went as far as wanting proof of our RBC travel health purchase as the told us that they had nothing on record. Pathetic and RBC should be ashamed for even being associated with Allianz Global ASSISTANCE! Joke of a name.

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