Allianz travel insurance : any good?
by Jlb on Aug 20, 2024
1 out of 5 stars
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It's the worst insurance I've ever had. My flight was cancelled, and I had to book another flight. When I contacted them to ask for compensation, they asked me to send in documents. After three months, during my follow-up, they indicated that the documents had to be sent back. I sent them back, but after another three months, the person I spoke to on the phone finally said that the insurance doesn't cover flight cancellations. What do they cover????
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Visa privilege infinity card: covered by Allianz travel
Card is good if you never claim
After you experience to claim a few dollars from Allianz Travel Insurance, you will modify the question to how bad it is?
After my wife developed recurrent shingles despite being vaccinated twice against shingles, we had to cancel a trip to China. Not merely did we have a doctor’s letter stipulating to abandon that trip, but the Canadian government specifically warned all Canadians to abort trips or refrain from travelling to that area of the world. By that token, hotels, airline displacement had to be annulled. All receipts from the airlines, and travel online companies were garnered painstakingly. Those claimed specifically had limitations with no refund in case of cancellations. On a trip which was approaching a cost of 90,000$ dollars over a two month period
about 6000$ refund was claimed. After more than two years, and constant procrastination my claim was finally settled. The amount was cut to 1850$.
The task to claim is a labyrinth of formularies and a very arduous procedure. Phoning can waste your time by hanging ups or cut off after two hour wait. Allianz’s constant excuse or philosophy is that they are inundated with too many claims. They specifically state that yours will answered in timely continuity with the others on the waiting list.
They will do everything to avoid paying. I paid 3000$ with my RBC American account because the request was often in USA funds. Mistake, all had to be done with your Visa infinity travel card. A request for trip cancellation is a rare, unforeseen occurrence. In response to your claim request, the demands are so stringent that you get the impression you must be apologetic.
I thought there was security of travel with my Visa infinity card. No, if your ticket costs more than 1500$ too bad. Thus, no business class. Visa should reconsider having Allianz travel as insurer, since they are a misrepresentation of the quality of the Visa high standard.
If you haven’t made a claim, beware
If you make a claim, beware.
I shall try another company.
I have been with RBC for over 40 years, and it is my first travel claim for illness.
Best not be ill and avoid your benevolent Allianz travel insurance if you wish to be reimbursed what you consider an honest claim.