Car Insurance Reviews
Pembridge Insurance Auto Insurance Reviews
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(95 reviews)
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I had full coverage on my new car, it was our only car. When I got into an accident, they provided me with less than the market value for my car, the adjuster didn’t reconsider the value even with many attempts to have him reconsider, my car with only passengers side doors bent in was considered a total loss? The repair was going to cost them more than what my new car was worth. I called around other auto repair shops and they were willing to fix it for less than half the price of my car. Even with my limit of $1200 for a rental they tried to settle the claim in a week and asked me to return my rental. Upon my constant requests to extend our rental bc of the winter weather and no other car, the adjuster did not consider. In the end, I had to pay 2 days worth out of pocket. The adjuster would not reply to emails or pick up my calls and I needed a new car. I’m cancelling them as soon as possible. Now I’m left with paying the gap to my bank and out of a car. Insurance is a scam.
A number of years ago my 2001 Nissan Maxima Anniversary Edition 5 speed was written off due to a deer that jumped onto the highway in front of my car. My car was 11 years old and the blue book was like $4000.00 and that was what they initially were going to award to me. I begged them that my car was in the showroom impeccable condition with no rust, scratches, or damage. After some pleading that the car was worth more to the tune of $11,000.00 which was way higher than the norm for that vehicle that old, Pembridge Insurance sent a gentleman from Hamilton up to Waterloo to look at my vehicle. Even though the whole front end was smashed in he looked and said "you were not kidding, this is showroom condition inside and out. He allowed me to look all over Canada and USA to find a replacement similar maxima with a perforated leather interior, brushed stainless interior trim, and silver color 5 Speed Sport transmission package and every one I found was in much worse shape than mine. Except for one in California. A long way away. he agreed at that point that he would cut me a check for $11,000.00 for it and I got to keep the Alloy OEM rims and tires which I resold. I was worried that I would get stiffed by the insurance company and that they would try to get out of their obligations and neither of the two happened. They were fair, honest, respectable, and quick with my payout. I was very happy that when I really needed them, they were there for me and customized my replacement payout going outside their benchmark book value guidelines. I had a good guy.