Sonnet Auto Insurance Reviews

Due to the fact that I had an employer who was not able to pay me on time, I would often try to make my payments before the actual date that my car insurance was due. As a result of paying for my car insurance two days early, they made it so that it looks like I have missed a payment, When in fact, I made the payment prior to the due date. This resulted in them cancelling my insurance For failure to make a payment, even though I made my payments all beforehand or on time.

The whole issue is over $64.
I got a huge renewal increase with zero changes to the car or drivers. I asked to cancel early to move to another company and was told I would get a refund of $64. Seemed reasonable with a month left.
Day after cancellation they tell me I won't be getting the $64 and BTW, I also owe another $24. I was told their agent made a mistake and they won't stand behind it.
Yes, we are arm wresting for $64. Just imagine what would happen if you "made a mistake" telling them something about coverage. They would cancel you in a heartbeat.

The system is cumbersome and fails when you need it. Then no backup to resolve it except in m-f business hours. Then rate jumped 55% on renewal. Even though no tickets or claims. Thought must be doing something wrong, but customer service answered, "well, that's the rate".. useless.