Sonnet Auto Insurance Reviews

I took my car to a shop I preferred and got very low interaction/communication from my adjusters. They would only follow up if I reached out to the Ombudsman. It's been over a year and they want to reveiw my file again.

Sonnet does not care about your safety or financial well being. I am a new and young insurer and Sonnet did not provide me with the full information I needed during my claims report. Not only did I have to contact this company several times to cancel my claim, I never received any confirmation letter regarding the case. They did not contact me at all and continued to reinstate my policy knowing I did not know my car was illegal to drive. Now I can't register my car and I can't afford a new one. Sonnet will gladly threaten to cancel a policy if you don't pay one bill but will raise your insurance and renew without your knowledge. The customer service agents obviously did not care about my issues and transferred me several times to the same people I called before, constantly putting me on hold and making me wait days for a solid answer. I know I messed up somewhere but as in insurance company I should trust them and feel safe with them! I have a right to have full information given to me by my insurance company.