Sonnet Auto Insurance Reviews

The specialist will put you on hold just after greeting you for a long time. He keep on repeating himself without understanding the whole issue. We end up cancelling in advance. I have never make any claim and the renewal was double. Please try to see with other provider.

Sonnet does not care about your safety or financial well being. I am a new and young insurer and Sonnet did not provide me with the full information I needed during my claims report. Not only did I have to contact this company several times to cancel my claim, I never received any confirmation letter regarding the case. They did not contact me at all and continued to reinstate my policy knowing I did not know my car was illegal to drive. Now I can't register my car and I can't afford a new one. Sonnet will gladly threaten to cancel a policy if you don't pay one bill but will raise your insurance and renew without your knowledge. The customer service agents obviously did not care about my issues and transferred me several times to the same people I called before, constantly putting me on hold and making me wait days for a solid answer. I know I messed up somewhere but as in insurance company I should trust them and feel safe with them! I have a right to have full information given to me by my insurance company.