Sonnet Auto Insurance Reviews

After filling out their online information, (hid nothing) full disclosure) I get a pretty good quote for full coverage. Now my car is financed. Sonnet then a week later decided to
reduce my coverage to liability only. No
warning nothing, to
make
attest worse I have now paid this policy in full. I now have to get new auto insurance in place to pay again. All while Sonnet was paid in full at the time of my new quote. They tell me sorry but go
ahead and cancel your current policy and we should have your money back to you in 30 days!
I feel this is absolutely criminal!

The application process is ridiculously complicated. I asked twice, being a low-risk driver, both times I was refused Insurance (for the first time in my life), starting that they are missing information. No indication of what info they were missing. A call center has no idea... The application file is ridiculously difficult to complete and they don't help much. Can't imagine what pain would be to actually for a claim with them!

My wife sent in multiple applications. She received a decline even though she provided a detailed application. They asked for the accident history and driver's licence history even though they are to pull this information. Have never had an insurance company ask me these types of questions and then decline even though the information was different.