Car Insurance Reviews

Sonnet Auto Insurance Reviews

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(148 reviews)
Sonnet
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Cancelled for non-payment when I paid!!

by Lindsay Boardman on Mar 19, 2024
1.5 out of 5 stars

I had a car insurance policy with Sonnet for a few years. In 2023, my credit card was compromised and I forgot to change the card with Sonnet. I was notified via registered mail and immediately took corrective action. I had until June 24th to correct the card and pay back premium. All was done on June 4th. I was then also charged regular premium the following month. After which, Sonnet cancelled my policy without my knowledge! I reported the issue and they refuse to reinstate my policy unless I pay the premium for the time that I WAS NOT covered by their company. Additionally, they were supposed to reply 5 days ago with and escalation effort and I have heard nothing. In the meantime, this is negatively affecting my insurance profile as I have a cancellation for non-payment on my file and coverage gap when, in fact, I paid and they cancelled the policy for no reason.

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Unbelievable

by Mp on Mar 19, 2024
1 out of 5 stars

Paid for 6 years always on time got cancelled because I moved to another province and they didn't update their database, they said I'm not licenced, I've had a license since 16, I'm now 61, what a scam, moved to another company and saved 50$ a month, no payments missed, no tickets, terrible customer service.

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Horrendous experience

by Samuel on Jan 28, 2024
1 out of 5 stars

I made a claim for my car a while ago and customer service would always give vague answers on the progress of the claim, or they just don't give you an answer. There must be a reason why getting a policy from them was so easy; it's because they will absolutely make you pay for that later on when you have to make a claim. They will make sure to make the experience as slow and frustrating as possible.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Sonnet insurance is useless

by Colchappers on Sep 14, 2022
1 out of 5 stars

I had a chip on my windshield which when I went to get it fixed cracked. Put in the claim to Sonnet and they rejected it. If a meteor or a planet fell out of the sky it would have been covered. I've paid this company over $1,000 every year over the past 10-plus years for this awful claim-free coverage. I also have their home insurance coverage which I have not submitted a claim against either. I will be shopping for a new provider.

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Scammers. Stay away

by K_s on Nov 6, 2021
1 out of 5 stars

Scammers. Stay away from Sonnet & Economical Insurance company at all costs. I got into an accident & when I tried to get hold of them they tried everything to avoid me & refused any rental or collision coverages claim and also said my policy doesn’t have any of these coverages. Crooks, liars. Save your time & hard-earned money. Never ever get insurance from them.

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