Car Insurance Reviews

Economical Insurance Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(229 reviews)
Economical Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Only if you are High Risk

by cmaxner on Mar 19, 2019
2 out of 5 stars

I found that they accommodated me when I was a high-risk driver, but after I was conviction-free for five years, not shortly after I had an accident. Seeing as the accident was between hours I had to call the "after hours" line. I called that morning for a claim and one was started with no issues. Problem was, I didn't have all the information at the time due to the accident being on a highway. I was told that she would send off my information and I would receive a call from an auditor to get the rest of the info. I waited two weeks, because it was xmas time, still no call. I called every week for 10 weeks following an hour on hold, each time. Wasted 10 hours of my life on hold with these folks. I was 15 mins away on this final call before I was actually going to head to the main office and demand someone help me. Finally got a hold them a couple of weeks ago, only to be told that the tow yards usually charge $60 / DAY for storage fees. So to aid my now +$2000 bill with the tow yards, the CSR sells them MY car to pay for it. I then had to pay the Tow bill, which was another $600 because I wasn't covered for weather. Now that I have a new car, and new coverage (for the time being), they are still charging me $250 a month for my OLD car on top of the payments I am making for my NEW car! Sneaky people, with next to none customer service skills. I hope you miss my money

0 of 0 people found this review helpful. Did you?

YesNo