Economical Insurance Auto Insurance Reviews

I can say choosing this company was an experience I would not wish on anyone when I had to file a claim from this tenth rate company. I had enough of the lies, arrogance and unwillingness to be fair. They seem to THINK they are entitled to rip us off!

We prepaid our policy, but when we had an accident and after they had our money they tried to cancel and not cover us. they then called back and said their counsel recommended they honor the claim. almost 2 months of lies, delays and stress and nothing. This companies practices on settling claims is a joke. My car was written off for half the value and only when threatened with a lawsuit did they increase the value to a proper range. (almost double the initial amount) I would never recommend this company and can not believe the deceit and garbage they are so quick to employ. that is and was my experience with this tenth rate garbage.

My rate went up dramatically because I moved. Now they want a $600 cancellation fee.

Try suing one of Economical Mutuals clients. 4 years and counting with no end in sight. Liability has been established by Worksafe & ICBC. But Economical Mutual wants to go the distance. Unable to find suitable words.

This experience has left me asking myself if i should continue driving. If you are insured with company hope you never have to file a claim.

I had an accident where the other driver was at fault and charged. My 90 year old mother was the passenger, she suffered both physical and emotional pain. The car that was cared for many years by my dad was given to me after he retied from driving was written off. Here is both myself and my mother in shock and the car (a 97 olds cutlas that i could have driven for a few more years with because of its care and mint condition low KM was written off and i was offered what they call cash value of $1500. As someone else posted here i could get another appraiser have it go to what they call and umpire ,i declined and they say they closed the file so i have nothing but i now have to come up with funds from my pocket to buy a vehicle and pay for it with what i receive from my pension.

Economical Insurance is a company that should not exist. Over a year ago I was in a car accident and I am still dealing the aftermath with my Insurance. I have made only one claim with them because of my accident. Just recently they send me a letter in the mail stating that I have exceeded the "allowable risk factors" and I can no longer be insured with them. Note that I only ever made one claim. Customer service is dreadful as they do not explain their policy's right and the only way to find clear answers is to speak with management.

Ever since I have been insured with this company I always felt like I was being robbed. Before the accident I was paying around $250 a month to insure my vehicle which was a 1999 Chevy. After the accident I had to purchase another vehicle. It took a lot of hassle just to get the company to give me money for my old car which was a total loss. After my new car was purchased ( a 2013 Chrysler) my insurance went through the roof. My premium changed drastically. They adjusted it to be almost $700 a month!!!! What was really bizarre is this was adjusted because of the change of vehicle. The accident wasn't even accounted for yet until the next renewal period. I called to complain about this, and it was actually their fault because of false information in their file.

Any adjustment were sent to me in a very untimely manner. I would receive adjustments to my policy in the mail toward the end of the month when my monthly payment was due. It was ridiculous.

Overall the experience I had with Economical's auto insurance is so below standards that I wish it didn't exist. I actually had more stress dealing with these people than dealing with my well-being after my accident. It was a nightmare. I suggest anyone to stay away from this un-economical and unsatisfying auto insurance company!

Do not insure your car with this evil company!

Yesterday, my fiance was in a collision, thankfully he was not hurt but the car was wrecked. he was not at fault, and it says so in the police report. Since we put in a claim however Economical has given us 24 hours of hell, and I expect many more days of hell to come.

First, they refused to loan us a vehicle until they can get the police report, so they can prove he was not at fault. We gave them the incident number and the contact information of the police officer who responded to the scene. The incident number says my fiance is not at fault, they refuse to believe that, and they refuse to speak with the officer who responded to the crash. The lady who is in charge of the claim spent more time on the phone lecturing my fiance about how he doesn't have their most expensive insurance plan to compensate for this crash than actually helping. She also insisted we contact the police and get the report from them in order to speed up the claim process. Needless to say the insurance is responsible to collect the police report, so the police would not give it to us and were even horrified that the insurance asked us to collect it.

Next they asked my fiance to go to the impound by Friday (the collision happened on Wednesday) to fill out the proper release paperwork that would allow the insurance company to take the car from the impound lot. We get a call from the impound lot an hour later stating that the Economical has informed them that they would be picking up the car the next morning. They impound lot called us because they thought it was strange, because no paperwork had been signed yet to release the car, which had just came into the lot that day. My fiance said he would be there in the morning to sign said paperwork, remove the licence plates, and collect our belongings.

This morning he goes to the impound lot only to find out Economical had sent a tow to collect the car in the morning before he had gotten there. Somehow they had taken the car without the paperwork filled out and took our licence plates and belongs with them! They essentially have stolen the car because we did not have the paperwork filled out that gave them permission to take the vehicle. Now we are fighting them to get our belongs and licence plates back! The people we have spoken to on the phone have been nothing but rude and awful to us, essentially saying it's our fault they took the car without our consent.

On top of that the lady in charge of the claim won't answer our phone calls. I am outraged! Do not get insurance with this company and save yourself the stress and horror we are going through now.

Well we purchased a car August 25th my daughter was in an accident October 7 we paid 12500 for the car economical offered 8911 minus the deductible. I have gone online found cars more than the ones they used for comparison and all I get is well you need to hire an adjuster yourself. They look out for the company and not there customers. When this policy is up I am done with economical insurance. I would not recommend thi company to anyone.