ICBC Auto Insurance Reviews

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(211 reviews)

1.8 out of 5 stars:

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Great agent!

by Dennison Contracting Ltd on Aug 2, 2024

5 out of 5 stars

Very professional and friendly service.
All of our business related insurance is at Westland because of this amazing service.

Review topics

Agent/rep attitude Agent/rep availability New purchase experience Policy clarity Policy coverage Rates competitiveness

ICBC experience

by Rifat Alam on Jan 25, 2018

5 out of 5 stars

I was so scared and hopeless at the beginning after reading all these reviews. I had an accident on the 29th December , 2017 and it was not my fault. My car was declared as total loss. It's so unfortunate that I have lost my car. But surprisingly ICBC did a great job for me. Every one from customer service to adjuster was so nice to me. It took a bit of time as they were very busy but it was so smooth. I am really happy and grateful to ICBC.
Angela, Bharti Gopal, Jeff Chao and Wes Porter, Thank you so much for all the help and support you gave me.
Best regards to you all.

Review topics

Policy coverage Claim - repair shop

N/A

by Anonymous on Apr 11, 2012

5 out of 5 stars

Easy to deal with. Rapid response to claims, fair deal.

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Policy coverage

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