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ICBC Auto Insurance Reviews

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(211 reviews)
ICBC
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
14.3%
Agent/rep availability
14.3%
New purchase experience
14.3%
Policy clarity
14.3%
Policy coverage
14.3%
Rates competitiveness
14.3%

Top negative trending topics ?

Claim - adjuster
71.4%
Claim - not-at-fault
57.1%
Claim processing time
57.1%
Agent/rep attitude
42.9%
Agent/rep availability
42.9%
Agent/rep callbacks
42.9%
Agent/rep knowledge
28.6%
Claim - injuries
28.6%
Claim - total loss
28.6%
Claim payout amount
28.6%
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Billing/payments (1) Cancellation experience (1) Claim - not-at-fault (1) Claim - rental car (1) Claim - repair shop (1) Claim - total loss (1) Claim payout amount (1) Claim processing time (1) Insurance Rates, Prices (4) Phone wait times (1) Rates for bad drivers (1) Rates for good drivers (1) Rates for seniors (1)
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Outrages Rates

by Mark W on Mar 7, 2019
2 out of 5 stars

I have a conservative 2010 Honda Civic. My ICBC insurance renewal arrived and I am being charged $1532 for a year's worth of insurance, with "congratulations - you've earned a total estimated savings of $1490...". I am 72 and have a clean driving record. $1532 is ridiculous. Can you imagine if the $1490 "discount" had not been applied? ICBC is a rip-off, a money grab. Why should they be the only game in town? Open up BC to other insurance companies for competition.

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Review topics
Insurance Rates, Prices Rates for seniors