Campbell River Front Desk HELP. She went the extra yard !!!!
by Captken on Oct 31, 2023
5 out of 5 stars
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My truck had received a crumpling dent while I was having breakfast at a Willow Point Restaurant. I am hearing impaired and the phone in the lobby would not work for me. I was about to leave and return home to try on-line, when she said. “Use your i-phone and phone me here I will pick-up and then route your direct to. So using “Bluetooth” I was able to accomplish this and quickly provide details for the initial report (ps the lady who brushed the truck left a nice note on the windshield). The lady handling the call was polite and efficient handling my claim. I later with the file number provided photographs of the truck and the letter under the driver’s wiper. All in all it was a rewarding experience of the Human side of a very large business.