ICBC Auto Insurance Reviews

They are very expensive, especially if you are a new driver. ( Typically $3000 for full insurance for a new driver.)
They have outrageous surcharges for a person with a collision history.
The autoplan brokers are not very knowledgeable and not very helpful, I have to call in at the ICBC centre to reassess my discount history and claim history in order to get a proper discount rate.

(I'm fed up with ICBC being a monopoly in the car insurance industry and it's time we allowed a competitor into BC.)

ICBC has had its monopoly for too long now. Its about time we allow private insurance companies to operate in BC. I would like to highlight the problems of monopoly and how the BC residents are taken for a ride by this monster called ICBC. First of all, the most expensive insurance in the world is ICBC - there is no insurance in the world that charges 4000$ for a new driver except ICBC. The sad part is that they are getting away with it since no one apparently in BC is doing anything to end this mockery.

I had a car accident and it wasn't my fault. I had a call from the adjuster cause my car was total loss. She called and told me that she'll give me less money for my car and told me that I'm lucky. Lucky? I injured my back and lost my beautiful car and she's telling me that I'm lucky. I got so frustrated so i hired an ICBC lawyer called Nirwan Law Corporation. Harpreet already knew my problem and after only a month I got my money from the car and in 6 months from injury. Thank you Harpreet for all your hard work. I simply recommend Harpreet to anyone who struggles with ICBC SCAMMERS!

This is the worst company I have worked with. In my over 20 years driving this is the worst company and we do not have any other alternative in BC. Why there is a monopoly of car insurance in BC?

Thanks for this spot to express my feelings about the insurance company of BC.

ICBC does not have your interest in sight...deny deny deny claims until you are so torqued you seek legal help, and then deny deny deny until court. Would love another choice, another option, and well freedom...to choose. Wouldn't wish ICBC on my enemies, unless they were ICBC, and then they would deserve each other. Is there another option? Insuring out of province?

I used an ICBC approved auto repair to do the replacement of a rear bumper of my 2005 Dodge Van. Staff were friendly until after I signed the paperwork . I drove home and got out of the van to check the repair as I opened the rear hatch the rubber seal all across the bumper was pulled off ( the integrity of the seal was totally intact prior to repair). I closed the hatch and took the the van back to the repair shop and pointed the damage out top the estimator. He look at it and said "we don't have to take the seal off to replace the bumper , I said "so I am supposed to fix this myself" He said yes and walked away. the alignment of the bumper was out by 3/4" and still loose. I am not happy with CB's AutoTech Collision & Repair Centre Ltd., 2804 Rock Bay Ave, Victoria, BC, V8T 4S1.

I'm grossly shameful about ICBC. They're a huge scam. I wonder how this company trying to rip off the their clients. They charged me for NSF and try to explain the situation between me and my bank but they don't even tried to hear me. And I don't even remember that I signed a specific terms pertaining to NSF. This people are evil. I hope they will be the first one in line going to hell. I'm puking myself for their evilness. I can't imagine how they can sleep well at night thinking they're trying to rip off their clients. What a shameful insurance company. They're evil.

I have had 1 claim and while I was parked a backhoe backed into me. Now I have to pay 1800 for an adjuster saying that's how much the wear and tear was on my truck. Ridiculous how can they profit so much and charge me when this wasn't my fault. I can not for the life of me figure out how this is. Simply put they are a monopoly like rcmp they work in tandem to make profits. Take rcmp off the road and put these retards out there that way I can kick them in the balls for charging me for nothing. Have fun Alberta.

Insurance in BC through ICBC is the highest in the country. They also have ruined my credit by not removing a mistake of my credit record that happened over 15yrs ago. They refuse to take it off, even though I fixed the mistake immediately

I can not believe this company, they can't even follow their own rules, and I swear you can ask one employee a question and ask the next right beside them and you will get two entirely different answers, and if you move away like me, GOOOOOD luck cancelling your insurance. They will give you run around after run around, hand in all your documents and do what you are supposed to and they will still take out money for insurance that is no longer exists and then tell you they can't cancel the plates till they have the old ones back well that's a lie its a 16-30 dollars charge clearly listed in the email they send you about the cancellation and how you can go about it, it been over a month now I have my safety and new plates going on another plate payment in another week, and I'm still seeing ICBC take 210 out of my account! The experience I've had with this company is unreal if it was any other company or business they would of gone out of business. I have sent one more email about this as they are only open during the hours I work, and if it isn't resolved I have to close my bank account due to these people. Every other insurance company in Canada would of had these plates cancelled the first day. Here we are a month later.